Barnes and Noble - Page 3

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2.0 out of 5, based on 5 ratings and
26 reviews & complaints.
Company Profile
Barnes and Noble
122 Fifth Avenue
New York, NY 10011
212-633-3300 (ph)
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Order Rejected Due To Low Price Listed On Site For After Holiday Sale!!!
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NEW YORK, NEW YORK -- I ordered Canon EOS Rebel XS Digital SLR which was listed on site with 50 % discount for after holiday sales, they have taken my order but after two days they rejected saying the price listed on site was low. Now I bought other accessory worth of 100 $ but they have rejected my order for nuisance reason, & when I called them they behave very rudely & said they are not responsible for anything. Is this a way a fortune 500 company deal with customers??

My NOOK died after only 7 months!
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Got a NOOK in April 2010 and can't put it down, except now. At sea, 6 days into a 17 day cruise and my NOOK completely died! The page froze and I cannot do anything! I'm SO upset! Do I get another NOOK or go to another brand? I won't be back in CA for 2 more weeks and I have NOTHING to read!

Thank You
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EVANSVILLE, INDIANA -- Last Saturday me, my husband, and our four year old son went to Barnes and Noble to buy some new books for the kids. We were going up the escalator to the children's section when my little guy lost his footing on the escalator and fell, cutting open his leg. We immediately went down to the registers and requested a manager. The staff was very friendly and very helpful, and paged the manager and within seconds she arrived.

Without any questions she handed me a first aid kit and took me into the back to provide me with antiseptic wipes and neosporin ointment. She even locked the women's bathroom so we could care for him in the bathroom in privacy. When we were done she took our personal information, and took us to the Starbuck's cafe in the front of the store to give him free juice and a cookie. We read a lot of complaints on here, but every once in a while it's nice to read about a company going above and beyond what they should do to help a customer.

Free Coupon
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ARLINGTON -- Barnes and Noble offer a free coupon and when you submit the required details your coupon is supposed to appear with your name on it. But it does not. All that appears is a list of other coupon offers, that I do not want. The required coupon never prints out. Either it is a con game or very bad software.

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EL CERRITO, CALIFORNIA -- Sales manager harassing customer about the amount of books selected to view prior to purchase and requesting that customer returns all selected items of no interest back to original shelves.

Pornography Policy
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Barnes and Noble currently carries pornography. This is highly disturbing since pornography is causally linked to violence against women.

Creating Social Justice has launched a campaign against 10 companies, including yours, that we have feel have played a role in the mainstreaming of pornography. As pornography becomes more mainstream it becomes more readily available with no consequences (to the men) for consumption. The women pay the consequences.

We realize that you make a lot of money off of pornography. However, the human cost has to be taken into account. A woman is beaten every 9 seconds. As if that weren't bad enough, domestic violence is one of the leading causes of women with their children becoming homeless and women with their children are the most rapidly increasing segment of the homeless population.

Creating Social Justice is calling for a boycott of your company until the pornography is removed. More information is available at

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