Barney's Service Station - Bayside, NY

2 reviews & complaints.

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Very Expensive $$$$$
Posted by on
200-05 HORACE HARDING EXPSY, BAYSIDE, NEW YORK -- They came ( a plus), took my daughters car to shop as it would not start.

They used a jumper and related I had weak battery. It was only 2 days old ( brand new).

They called and stated the alternator was shot because of a short in the attached plug. repaired the car in a couple of hours. Charged me over $500. Cannot discuss price or argue. They had her car and keys, had to pay!!!

A new alternator at Auto Zone was $200!! Top of the line. I believe they put in a rebuilt one and charged two hours labor.

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leet60 on 12/26/2010:
When you take your car to an auto repair shop the time charged for any given job are supposed to be obtained from a standardized automotive repair labor guide. For example, if the guide indicates that replacing the alternator should take two hours for a mechanic/technician with average skills the shop will charge the full two hours, even if the job takes 20 minutes. This, of course, is to ensure the owner makes a profit regardless of the actual time for the job.

Whether a rebuilt or new part was used, it is typical for an auto repair shop to use a "keystone" markup price - usually 100% or more over what the parts store quoted you. The actual price quoted by the auto parts store is normally a discounted price.

drugdoc121 on 12/26/2010:
In my experience, the parts cost almost nothing compared to the labor.
Skye on 12/26/2010:
Labor is where the costs ALWAYS adds up. As for Barney's, it's a mom and pop service center, and these I find are the best place to go. You said you believe they put in a rebuilt one, do you have proof or just a feeling? How much did Auto Zone want to install a brand new one? Just wonderig, didn't you sign and authorize the repair and cost, before they began the job, so that there would not be any surprises in the end?
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Posted by on
BAYSIDE, QUEENS, NEW YORK -- I have now had my car inspection done here twice and, in unison with all my colleagues (the garage is beside my workplace), I will NEVER bring my car here again. Tony, the supervisor, told me I needed a new O2 sensor in order to pass my inspection: that's fine, but after my father (who himself has been a car mechanic for over 40 yrs) told me it is a 20 minute job, and the part costs around $40-$50, I was livid: Barney's charged me $170 for labor (2 hours' worth!!) and $115 for the sensor! When I questioned it, I was patronized and told that I didn't know what I was talking about.

I have now found out that Barney's, and Tony, routinely inflate their prices, and it's a standing joke in the office that every time a car goes in there, it's $400...BE WARNED...DO NOT TAKE YOUR CAR TO BARNEY'S ON FRANCIS LEWIS BLVD., BAYSIDE!
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Anonymous on 10/31/2006:
Why didn't you get your father to install the sensor for you?
Hugh_Jorgen on 11/01/2006:
Did you factor in the diagnostic time it took for him to decide it was a bad o2 sensor?
Slimjim on 11/01/2006:
If you want to be sure what the sensor is worth, call a local parts store and ask them specifically how much an O2 would cost you for your model. It's not a secret garages make money on parts, but at least you can see how close the $115 is to what you would have actually paid for it.
Lpie on 11/01/2006:
SloMo - My father lives 3000 miles away...
Hugh - Yes, I did factor in the diagnostic time: it takes about 5 minutes (max)to attach a voltmeter to see if it's at 1 volt.
SlimJim - I did actually contact three parts stores and the prices are all around $30, the cheapest was $20, and the most expensive I could fine was one $70 sensor, so $115 is way, way too much. Thanks for the suggestions though!
Lpie on 11/01/2006:
Also, SlimJim....are you the same Jim Johnson who is co-owner of Barney's (the establishment I'm complaining about)?
Slimjim on 11/01/2006:
LOL, no lpie. If I was, I wouldn't have asked a question that may turn around and haunt me, which it looks like it would have since you did do some checking. There's a lot of us Jimmy J's out there.
Lpie on 11/01/2006:
Heehee...well had to you do have the same name!
CaptainSpaulding on 11/25/2006:
I guess that this Barney doesn't dress up in a purple dinosaur suit and sing: "I liove you, you love me..."
By the way, I used to live on Crocheron Avenue and 193rd Street in Auburndale in the early '90s. How far is this "Barney's" from there?
vincetti on 04/27/2007:
I also had the unfortunate opportunity to deal with them a few weeks back. I also advise against anyone going to this place, for anything, even something as easy as changing oil.
vincetti on 04/27/2007:
Lpie on 04/28/2007:
Vincetti, sorry...I sympathise and agree!
rp5 on 01/06/2008:
thanks.. I was going to take my car there tomorow- is there anywhere in Queens that you would recommend for inspections or service
Tumkur on 07/02/2013:
I was charged $ 20 to fix a flat . It is ridiculous. Normally it is between 12 to 15 dollars max
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