No More 31 Flavors
PALMDALE, CALIFORNIA -- Let me start by saying I am a diehard ice-cream lover and my two favorite places to buy ice cream were Thriftys and Baskin Robbins. After Thriftys let down its loyal ice cream lovers by changing their ... read full review6 Replies - Latest reply on 10/20/2010
JAMAICA, NEW YORK -- I went into your store and ordered a reeses 31 below shake, the BR employee looked at me like I has 3 heads, he then glanced at the menu board for a minute or two and then asked me again what I wanted. I pointed to the item in the menu at which point he turned again and stared blankly at the menu board. He next asked a coworker what it was I was asking for. When all was said and done it took 4 different employees to complete my order, the finished product was done incorrectly and tasted bland and unsatisfying2 Replies - Latest reply on 06/07/2012Add reply
SPRINGFIELD, OREGON, OREGON -- It was posted on face book and my space, ice cream. 31 cents nation wide. I drove to Baskin Robbins with my daughter to get ice cream. On the door for Baskin Robbins was a sign saying there ice cream ... read full review30 Replies - Latest reply on 04/29/2010
No Refund for Bad Ice cream
BELLEVUE, WASHINGTON -- I ordered a 2 scoop ice cream sundae. Granted I only received 1 1/2 scoops but the ice cream tasted horrible. I asked for a refund and was denied and told their store does not give refunds. There were ... read full review6 Replies - Latest reply on 11/15/2009
It is my understanding that since Baskins quit making their own ice cream and turned it over to Dean Foods the quality and butterfat content has been greatly reduced.
2 Replies - Latest reply on 10/20/2008Add reply
I had wondered why when it used to be a good product and now I know.. Their stores in this area need a great deal of updating as they look tired.
HATFIELD, PENNSYLVANIA -- Between July 5, 2008 and July 9, 2008, I went to Baskin Robbins store in Hatfield, PA (located at 1250 Bethlehem Pike Hatfield PA) FOUR times (on 4 different days) and every time I asked for ice cream in large waffle cones. The store operators never had the cones on any day of my four visits! They claimed they ran out of large waffle cones because they made them in limited numbers because the cones go bad after two days if not sold.
6 Replies - Latest reply on 07/10/2008Add reply
Well, I will never go back to this store that forces me to eat my favorite ice cream in a cake cone which I really do not like much.
SAN JOSE, CALIFORNIA -- I went into the Baskin Robbins on Forest Ave in San Jose. I was served by a young brown haired girl. Did not catch her name, but I have to say the young lady was very rude. I told her I wanted Mint chip single she had me repeat myself four times. My voice is normal and I can talk loud if I have to so there was no reason that I had to repeat myself so many times and when I told her to open her ears she gave me the look of death. Finally I got tired up playing the little 16 year old game that I put my 3 month old son back in his stroller and we left. I will never return to that place again.13 Replies - Latest reply on 02/29/2004Add reply