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Baylor Heart Hospital - Plano


1 Reviews & Complaints

Torture at Baylor
Posted by Tortured at Baylor on 08/25/2010
PLANO, TEXAS -- On July 25, 2010, I had an operation on my legs at Baylor of Plano to remove blockage in my arteries. It worked. I am able to walk again, thanks to Dr. Gordon. The operation was over by 3:30 p. m., I was wheeled to a room, and the sadistic nurses at Baylor took over.

Apparently, the nurses object to the fact that I brought my medications for high blood pressure, heart and insulin for diabetes. I have been taking all these medications for over 20 years, so I did not need any supervision to medicate myself. This seemed to provoke a personal animosity and professional affront to the nurses.

Being totally exhausted from the day’s event, I was fast asleep by 9 P.M. One of the nurses, a Chinese-looking nurse with a large wart growing beside her nose (it looked like she was growing another nose), woke me up at 9:30pm and demanded to know the status of my medication and if I had taken each pill. I assured her I had taken every pill. This would not satisfy the double-nose nurse. She insisted I go over the list of my medications and check each one off. I respectfully tried to reassure her that I had taken all my pills. Finally, I told her how silly she was and ordered her to go and leave me alone. She left in a huff. It took me at least 45 minutes to go back to sleep.

Well, little did I realize they had other acts of terrorism planned for unsuspecting me. At 11:40 p. m., I awoke with a deranged male nurse fitting a harness about my head. I sat up and demanded to know what would cause this idiot to attack me so. He stated, “Your oxygen level is low.” And, then without so much as a fair-the-well, kiss his ass or sayonara, he ripped the harness from my head and proceeded out the door as if on a mission. Apparently, someone else’s oxygen level was lower.

It took me 2-1/2 hours to go back to sleep. Gratefully, the hospital had installed a clock on the wall at the foot of my bed so I could record the comings and goings of the lunatic brigade all night. At exactly 3:40 a. m., this same oxygen fool awoke me out of a sound and much needed slumber by grasping my foot (which I had failed to hide under the sheets) and asked in a loud and abusive tone, “Mr. Jarvis, did you want to get up for any reason?” I immediately realized that I was trapped in a mental institution and Randle McMurphy was not coming to my rescue. This was a fight to the death.

I managed to get myself cranked into a sitting position to face my assailant when the room seemed to be overrun with Nurse Ratched and no less than six able antagonists all screaming in unison, “He is supposed to monitor you!” I said, “He is not monitoring me, he is performing Chinese torture on me by letting me get to sleep then waking me up to deprive me of sleep. I fear water boarding is next.”

The head nurse then told me that he had to check the monitors on my chest. I then stated, “There is no reason to wake me because the monitors on my chest are hooked up to a computer in your office.” I then realized the nurses were unaware of this, so I pulled all the jumper cables off my chest, along with the little dinky gown and flung them to the floor! There I sat! Naked as a damn possum with two fat-ass police officers hovering over me. I did not know whether I was to be beaten to death or arrested. I still don’t know what crime I was guilty of.

All this time, Nurse Ratched was screaming at me to reattach the jumper cables to my chest. She said, “You could have a heart attack, and we would not be aware of it without the monitor!” I then informed her that I had never had a heart attack and asked her if their continuing to wake me all night was going to prevent me from having a heart attack? No answer.

As a 72-year-old man with multiple ailments, luckily, I have enough sense not to ever go back to Baylor Insane Asylum of Plano.

     
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Posted by bunnyhead on 2010-08-25:
Have you ever been in a hospital before? This is what happens when you are in a hospital. The nurses have to come in and monitor your co0ndition. I know it is a hassle but you are not there to get a peaceful rest, you are there to get healed. Sounds like you were giving the staff attitude because you expected to be able to sleep as if you were in a luxury hotel.
Posted by rockfishing on 2010-08-25:
Wow
Posted by goduke on 2010-08-25:
I say give the nurses a break and let them do their job.
Posted by Nohandle on 2010-08-25:
Forgive me but this is about the funniest and most entertaing description of a hospital stay I've ever read.
Posted by Venice09 on 2010-08-25:
It does sound like you were never in a hospital or had surgery before. A lot of things can happen after surgery. That's why it's important for the nurses to monitor you. It's also their job. Sure, it's annoying but would you rather be ignored and left to possibly die? How would your family feel if you were neglected and died unnecessarily? Perhaps pain is causing you to ridicule the people taking care of you. Maybe you should ask for a pain killer, but I wouldn't blame the nurses if they made you wait.
Posted by Anonymous on 2010-08-25:
interesting.
Posted by Alain on 2010-08-25:
You are what is known as a non-compliant patient. In simpler terms, you did your best to hurt yourself. You brought your own medications in with you and because you've taken them for 20 years you know all about them. No you don't. You don't know how they interact with the medication (such as anesthesia and antibiotics) that you were given before, during, and after your operation. The nurses carefully monitor your condition and will repeatedly ask questions to ensure that nothing escapes their notice which could indicate a change in your condition (among other things). The question they don't ask could be the one that causes harm to a patient. The nurses bothered you because they cared about your condition and recovery. Even the "Chinese-looking one" with a large wart. You should be grateful that, despite your best efforts to place yourself in jeopardy, you are now sufficiently recovered enough to crab about the people who cared about you.
Posted by jktshff1 on 2010-08-25:
sounds like something OF would do!
Posted by old newfie on 2010-08-25:
I Have to agree with rockfishing.... WOW!
Posted by Alain on 2010-08-25:
Naw, OF would be proudly showing them the snapshots of his colon!
Posted by clutzycook on 2010-08-25:
Tortured, that was a very humorous account of your stay in the hospital. But, let me clear a few things up for you. As a nurse, I'm totally cool with a patient taking their own pills. However, you need to realize that when you are in the hospital, the nurse is responsible for anything that happens to you. That's why some can get really anal about things like that. It's their license on the line. Same thing when they check your telemetry leads. If you (heaven forbid) had suffered a heart attack and/or gone into a lethal cardiac rhythm, the first thing that would have been asked would be why wasn't this patient monitored? I just hope that the staff that took care of you documented all of this in your chart because it would have been their butts if the worst would have happened.
Posted by spiderman2 on 2010-08-25:
When they don't manage your meds and monitor you and you die after after surgery, your family will all be lined up to sue the pants off of them. That is why they do what they do. Oh yeah and that fact that they are trying to take care of you so you can get better. I feel for nurses who have to take care of unappreciative, combative patients.
Posted by fast327 on 2010-08-25:
Because you have multiple ailments(your own words), they are monitoring you closely. Give the caretakers a break!
Posted by Anonymous on 2010-08-25:
I was in the hospital a few months ago and I have to say you painted an accurate picture of a routine that goes on in the hospital day and night. I have to say that I enjoyed your humorous accounting of your stay. I think how many times they wake you while you're sleeping depends on what you are in for. As for the meds, they always want to know what you're taking. They took mine to the pharmacy so they could verify that they were what was on the bottle, then they returned them. After that, they told me they would provide my meds and that I was not to take them on my own. They just want to make sure you are not taking anything they don't know about. Hope you are feeling better now.
Posted by Anonymous on 2010-08-25:
Alain + 100 (first comment)
Posted by Venice09 on 2010-08-25:
I agree, Dryad. Alain said everything I wanted to say but I didn't know how far I could push it.
Posted by Disaster Worker on 2010-08-25:
OP, there is more at stake than what you realize. Coming from this nurse/paramedic, (1) we could LOSE OUR LICENSE by not ensuring you are in complete compliance with your medications and (2) we have no control over the efficacy of your drugs unless it comes from our stock, and (3) it is required by law that complete documentation is made in your permanent medical records when you take a drug under our care. You need to thank the nurses at Plano for their dedication to keeping you in compliance rather than berate them for questioning your ability to take your meds on time. I transport patients all the time to this hospital and know for a fact your post is not a fair representation of the nurses there!
Posted by Anonymous on 2010-08-25:
Sometimes people get cranky when they are in pain and not allowed to rest. Then you throw in the meds and who knows what can happen. They might be a very nice person when they get sleep and feel good. Not everyone can tolerate being in the hospital and the hospital is not always tolerable.
Posted by Starlord on 2010-08-25:
Tortured, you forgot the staff letting you get to sleep, and just into REM sleep, then waking you up to give you a sleeping pill. I had my gall bladder removed, and as soon as I came out from under the anasthetic, I was handed a urinal and told I was to stand and evacuate. I have a bashful bladder, anyway, and it is impossible for me to urinate in front of two women. Finally, they decided I was not moving fast enoough and the decided to give me a Foley catheter. I had seen many installed as an EMT, but those people had one big advantage, they were unconscious. If I ever hear , or think I hear, Foley again, they had better bring 3 or 4 large orderlies.
Posted by BEJ on 2010-08-25:
Hospitals usually have a policy in place that does not allow for patients to use their own medications unless they cannot provide it. It is for the safety of the patient--drug interactions and so forth. Most patients after surgery due to the effects of anesthesia are not really fully aware until the next day. What if you were to take double or triple your doses or forget to take them at all?
Posted by MRM on 2010-08-25:
Yea, I hate it when you're trying to get your beauty rest and all of the sudden the nurse wakes you up for a blood pressure check, vital signs, and so on.
Posted by Anonymous on 2010-08-25:
MRM, when stated like that, it does, of course, make sense that they have to do it. But, when you're the one in the bed, tired, in pain and drugged up, it sort of does suck to be woke up--or, as Starlord said--to be woke up to be given a sleeping pill. I was actually given my choice of pain pills when I was in the hospital recently. That was a new spin!
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