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BB&T

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23 Reviews & Complaints

Top Customer Complaints & Reviews:

A fee for $2.95 recently showed up on my BB&T checking account. I had never been charged that fee before and was not informed that I would be charged it.
BB&T has been systematically ripping off its customers by posting debits first, then posting credits or deposit.


Latest Reviews:

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Worst Customer Service Ever - Astoundingly Incompetent - Credit Card
ALEXANDRIA, VIRGINIA -- I applied for a credit card with BB&T, came in twice to fill out multiple forms, and was told I had been approved and would receive ...
-- Complaint Posted by Michellechahn on 07/19/2012

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Online Banking Help - Bill Pay
I had an issue where some payments I made online apparently went to the wrong bank, since I didn't enter all the digits in the ...
-- Compliment Posted by Hvt1998 on 03/20/2012

RIP OFF ON FEES!! - Loan
PO BOX 580050, NORTH CAROLINA -- These guys took MONTHS to get me an invoice and billing address once they purchased our line of credit from another bank. During ...
-- Complaint Posted by Hatethisbank on 08/15/2011

Something so simple turned into a war. - Deposit(s), transactions (general and bussiness), and fees that are meaningless.
JAMES ISLAND -- So I have been a loyal BB&T customer for 12 years, and I feel as if I have been betrayed. The countless times I have been let ...
-- Complaint Posted by Brokenhearted on 06/22/2011

Dirty Bank Polices - Checking
POLK CITY, FLORIDA -- I went to my bank BB and T on Friday and cashed a check. I hadn't cashed any checks since the following Monday anyway the teller ...
-- Complaint Posted by Littleman66 on 03/20/2011

BB&T is RIDICULOUS with overdraft FEES!! - Charging You To Use Your Money!
When debit transactions HAVE NOT posted to your account yet and are PENDING they charge you overdraft fees. They take all your ...
-- Complaint Posted by JGlover on 02/15/2011

Beware of "The Plus Fee."
A fee for $2.95 recently showed up on my BB&T checking account. I had never been charged that fee before and was not informed ...
-- Complaint Posted by LisaPit on 01/21/2011

Change in Staff - New friendly employees
WINSTON SALEM, NORTH CAROLINA -- I was so glad to see smiling and helpful employees at the Hull Ga branch of BB&T yesterday. I live only 2 miles from this branch ...
-- Informative Posted by Himain10antz on 01/15/2011

BB & T Fraudulent and Unethical Practices - Checking Account / Online Banking
We have a current issue with BB&T that we'd like to share and it's pretty clear and simple that this is a case of a bank using ...
-- Complaint Posted by TDavis1979 on 09/09/2010

Whats Wrong With This - Fraudulent Charge And Over Draft Fee
VIRGINIA -- Recently I opened up a checking account with BB & T bank here in va about five days later my account was scammed and charged ...
-- Complaint Posted by Murvana on 07/20/2010

Overdraft Fees - Checking Account
WINSTON-SALEM, NORTH CAROLINA -- June 7, 2010, I wrote a letter of complaint, to the email inbox published for Mr. King of BB&T, about the excessive amounts of ...
-- Complaint Posted by AerinT on 06/25/2010

BB&T Bank charges extra fees - Bank
HERNDON, VIRGINIA -- Someone gave me a check with BB&T bank. I went to cash that check. BB&T bank charged $5.00 to cash that check since I don't have ...
-- Complaint Posted by Abul on 05/20/2010

Insufficient fund charge - state lein
LUMBERTON, NORTH CAROLINA -- I had an e-savings account that I had not deposited any money in it for way over 5 months because I had lost my job. The state ...
-- Complaint Posted by Smoove on 04/11/2010

New policy - bank charges
NORCROSS, GEORGIA -- My son had a student account with BB&T. They have a new policy they have implimented in the past year where they take out withdrawals ...
-- Complaint Posted by Hoov on 02/03/2010

BB&T Complaint about mortgages - Mortgages
WILSON, NORTH CAROLINA -- Why is BB&T taking money from the Feds and Borrowing money at low interest rates and is NOT passing any interest rate breaks ...
-- Informative Posted by Maddernhell on 10/12/2009

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