KENTUCKY -- I bought a $575 BCBG "Blue Ombre Timoa" silk gown from BCBG.com and was shocked at what I received. The dress is absolutely horrible! It is of such poor quality--(made in China), the fabric across the chest will not lay straightand worse, there is white tacking thread running down the front of the chest. (No disgusing it). The color is nothing like the picturerather than blue, it was more purplewith a faded grey/beige bottom. The fit is also bad. If I didn't know better, I would say it was a knock-off. I bought this gown directly from BCBG.com and they would not take it back or exchange it--because I returned it beyond 30 days (45 days). This is completely unreasonable. Now I am stuck with a worthless $575 rag. Be VERY careful buying from BCBG. They do not sell quality merchandise, they do not stand behind their products, nor do they care about their customers.
I paid over $200 for a dress from BCBG. It's too tight, but they say that's the only size they have. Is that my fault? So I would settle for a credit as it is a sale item and it clearly states " Standard Policy does noy apply to sale items". Which would be getting my money back. So I know I can't get my cash back but no exchange or credit either? Come on! This is 21st century and keeping customers happy is important to company health! Unbelievable. I will never show there again...beware everyone