GOLDEN, COLORADO -- We received as a Christmas gift, dinner set for 8, purchased at Bed, Bath and Beyond. So rather than wait for the receipt to come in the mail, we took them into the store. We took them to the service desk, asked about exchanging, and they asked for the receipt. We let them know that we didn't have it. She scanned the items, said "no problem, you have this much credit to pick out a new set."
Picked out our new dishes, took them up front, and paid the difference. They had a cheerful attitude, and didn't even hint at giving us a hard time!
First, Target can take a lesson from them. Second, guess which retailer is new on my preferred list!
MEMPHIS, TENNESSEE -- Bed Bath and Beyond was wonderful with our wedding registry. We went into the store to check it out, and an employee immediately jumped to our assistance. He was very polite and helpful. We ended up doing most of it on-line because it saved time. (The on-line registry was way more user-friendly than Target's, by the way.)
After the wedding we went in to buy things we hadn't gotten. They had sent us a one-time-use coupon for anything left on the registry, so we planned to get a lot of stuff at once. They were out of some of the things we had registered for and needed, so we got alternates.
We went to check out and just happened to get a manager on the register. He was really nice and chatty and we separated out our things from the registry to use the coupon. When he heard that they had been out of some things, he told us he would just give us the coupon discount on everything instead of just the registry items!
We also ordered one thing that was not in the store. The woman that deals with the orders was really nice and we got our order promptly with no problems (and with the discount, too).
From being in the store other times, this seems just par for the course for them. They offer great customer service.
CHANDLER, ARIZONA -- My boyfriend and I went to Bed Bath and Beyond today to purchase a new set of dishes. We saw a set that we liked and decided to get two sets because of the reasonable price. I asked a nearby associate for assistance because there was only 1 box on the shelf. She quickly walked to the back to find another box. When she came back out with the second box two nearby associates came over and informed us that there were two of the same sets of dishes in the back marked 50% off because they were opened and returned. They went to the back and came back out with both sets and looked through them to make sure all the pieces were there. Only 1 plate was missing out of the two boxes. We decided to buy those since it was half the price. We ended up buying two sets of dishes for the price of one set, thanks to the helpful sales associates. I don't even care that 1 plate is missing because we saved so much money. I have never gotten such helpful and attentive service from not just one, but three sales associates at Bed Bath and Beyond. I will go there again!
DALY CITY, CALIFORNIA -- Do you have trouble sleeping at night partially due to streetlights and or the sun glaring in your eyes? I know a lot of people have this problem and if you do I highly recommend the Dream Deluxe Sleep Mask. They sell them at Bed Bath & Beyond for the reasonable price of $7.99 :) In addition they come with earplugs. Personally I would only where it on days when I am not working and I am able to sleep in. Its made of 100% polyester and they come in a variety of colors. They have a beautiful olive green, pink, light purple, periwinkle and I saw other colors from the store on line but the sleeping mask is so popular that they ran out of them in the store. It blocks the light from coming in very well; the room is pitch black like it should be.
I have horrible overgrown cuticles, hangnails, and nails that don't grow (my mom has this to so its in my genes)-hypertrophy. I was paying for my sleeping mask at the counter of Bed Bath & Beyond when I discovered a hangnail clipper by Tweezerman. I asked them if it cuts well; they actually told me I could try it out and if it doesn't work I could actually bring it back and they would let me return it! That sounds a lot like Nordstrom customer service. I decided to go for it and purchase it.
Now go take my recommendation and buy this sleeping mask, lol. In addition (if you have hypertrophy that involves your cuticles and hangnails) go buy this Tweezerman as well :)