Bedroom First

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Awful Service
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COLUMBUS, OHIO -- My fiance are from West Virginia but we are moving to Columbus, Ohio shortly so we went to Columbus to look at apartments. While there we saw the Bedroom First store and we went to look for a new bedroom set. We picked one out and while filling out the paperwork for the purchase they messed up and had to keep us around to fill out a new set of paperwork. We left the store and later that evening we received a call that they had messed up the paperwork AGAIN and we needed to return to the store the next day (Sunday). That was irritating enough since we were to head home Sunday morning at 9 and the store did not open till noon. When we got to the store the next day they inform us they made a mistake in calculating the tax and we actually owed over $180 MORE!

We managed to get the manager to negotiate the price down $90 but we were still out $90 and the additional amount for having to board my dog at the kennel another night since we didn't get back home in time. I will NEVER buy furniture here again.
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User Replies:
Anonymous on 05/04/2009:
I'm sorry to hear that you are having to move to Ohio.
Anonymous on 10/09/2010:
You'll never buy furniture from them AGAIN? I wouldn't have bought it from them THAT time. If they are having that much trouble completing the paperwork and doing simple tax computations, how do you think the delivery and setup process will go? I hope all goes well for you and that at the end of it all you get a value for your money and time.
Weedwhacked on 10/09/2010:
You weren't out $90 if indeed the tax was calculated wrong. That just means you owed it to them.
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