Worst customer service
I love coffee and got a bennoti espresso machine as present from friends 3 months ago. After I unpacked the machine and turned it on I found out the water tank has a crack. I searched for the company ... read full review1 Replies - Latest reply on 09/11/2010
My Bennoti espresso maker worked for about 6 months. I have tried every telephone number I can find and no one answers. Just a busy signal. I have emailed an address on their website for a place to send the machine to get fixed, nothing. 1 Replies - Latest reply on 05/04/2009Add reply
I love Bennoti! Other than a few delays in shipping the coffee, my favorite Gran Aroma! I never had a problem with customer service.
They provided me with the proper status on my order, when ever I called in and placing an order was never a problem.
I was never overcharged, if anything, I was offered tons of discounts on my Espresso maker and coffee.
I love this machine and its amazing coffee and its price... great espresso to... 1 Replies - Latest reply on 05/10/2008Add reply
LAS VEGAS, NEVADA -- I ordered the $116.00 special a week ago, got it yesterday 8/16/07, it is the best coffee I have ever had period. Works just like they say. I had no problems whatever. In fact I ordered the 24 pack and machine by mistake first and had to reorder to get the special, I E'ed them about it and they only charged me the small order which is what I got yesterday. They responded to my E inquiring if they had made the credit and switch as I requested.
1 Replies - Latest reply on 08/19/2007Add reply
I see a lot of bad press on it but I can only say it is great, better in fact than my daughters $850.00 Starbucks machine and the coffee is just awesome.
Sorry! That would be CORPORATE office! Add reply