Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

Best Buy

Star Star Empty star Empty star
1,000 Reviews & Complaints

Company Contact Info
Contact Info: 7601 Penn Ave. South | Richfield, MN 55423 | 1-800-369-5050 | www.bestbuy.com | cr@bestbuy.com

Top Customer Complaints & Reviews:

Finally, a corporate phone number for Best Buy you can use this number for any complaints. The corporate office is located in Minnesota.
In response to being sued and humiliated on the internet over their secret website, reader MK says Best Buy has added a disclaimer that warns customers that the in-store kiosk doesn't display the same prices as the public website.
The Bestest Best Buy Story is Below Let me start off saying that I had a long history with Best Buy before I dealt with them this past year about my girlfriend's laptop.


Latest Reviews:

StarEmpty StarEmpty StarEmpty StarEmpty Star
Geek Squad Cannot Get Parts for Pc They Sell - Geek Squad
HUNTSVILLE, ALABAMA -- I took my Dell PC to the Geek Squad to have repaired. They made me sign a piece of paper and Then told me it had to be shipped ...
-- Complaint Posted by Cwalkedog on 06/18/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
They Bullied, Harassed, And Blackmailed Me To Get My Repair
BROOKLYN, NEW YORK -- I am now seeking both criminal charges as well as compensation. They bullied and blackmailed me until I called the Police, then ...
-- Complaint Posted by BestBuySucks666x on 06/16/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Worst Customer Service in US - TV and Home Appliance -- Informative Posted by Shakir32 on 06/13/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Had repair for refrigerator out 5 times, won't take back, don't value customer's time. - Store manager, customer service
STRONGSVILLE, OHIO -- Ordered expensive Kitchen Aid refrigerator. Delivery was set up 6 weeks later. No one showed day of delivery. Best Buy customer ...
-- Complaint Posted by Hanak on 06/10/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Fiasco buying a Surface tablet - Geek Squad
PASADENA, CALIFORNIA -- My son recently bought his first computer, a super expensive Surface Pro from Best Buy in Pasadena, CA. We shouldn't have bought ...
-- Complaint Posted by Kcmcbride24 on 06/09/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Horrible Service - GeekSquad
PANAMA CITY, FLORIDA -- When I purchased the computer, I thought I had purchased both protections. When I dropped my computer off, they informed that ...
-- Complaint Posted by Patr0012001 on 06/09/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
BestBuy Is Now WorstBuy... Loyal Customer No Longer - Mobile Phone
SEATTLE -- BestBuy sold me a lemon iPhone and failed to replace it although I was paying them $23/month for insurance. When I upgraded to ...
-- Complaint Posted by Azartny on 06/08/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Very Poor Service And Return Policy - Security Cameras
We are a distributor. We purchased and shipped these security cameras to our customer and they did not work out. Our customer ...
-- Complaint Posted by Jamie187 on 06/04/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Very Poor Customer Service - Car Stereo
COVINGTON, LOUISIANA -- My 17 year old son saved $1000 from his job to buy a stereo system for his truck. He picked out what he wanted and asked to speak ...
-- Complaint Posted by Angelebaldo on 06/03/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Misrepresentation of extended warranty and poor customer service - Computers
BOYNTON BEACH, FLORIDA -- Purchased an extended warranty on a lap top. Told it was a 5 year warranty for $99 and it covered hardware and computer operating ...
-- Complaint Posted by Ddblade10 on 06/02/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Poor Service - Inaccurate Communication - Geek Squad
BEAVERCREEK, OHIO -- September 2012 I purchased a "new" store model computer from Best Buy in Beavercreek. Down loaded files and did not use until ...
-- Informative Posted by Luciusfam on 06/01/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Unauthorized Charges
CHRISTIANSBURG, VIRGINIA -- I purchased a cell phone from Best Buy. I also chose to purchase a protection plan that would be charged to my credit card on ...
-- Complaint Posted by Trussell on 05/31/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
Refused to replace a junk product - Toshiba Laptop
JOLIET, ILLINOIS -- My BBB complaint against Best Buy filed moments ago.... Don't bother buying from them. They do not stand behind their products, ...
-- Informative Posted by Kreativevibe on 05/31/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
No Response Or Follow Up To Customer's T/F Calls/Complaints - Bosch Dishwasher And Hp Processor
SAN FERNANDO, CALIFORNIA -- T/f 4x's re new Bosch dishwasher not washing. Rep did a hands in pockets evaluation advising me to turn up heat on water heater ...
-- Complaint Posted by OMMIE1 on 05/31/2013

StarEmpty StarEmpty StarEmpty StarEmpty Star
How to Lose a Long Term Customer over $160 - iPhone warranty replacement
CORPORATE, MINNESOTA -- Is it any wonder that Best Buy is headed out of business?!?!?!?!? As a 20+ year customer who has bought tens or thousands ...
-- Complaint Posted by Johnhstevenson on 05/28/2013

Show More Reviews

Reviews By Product:

Reviews By Category: