Beyond Boundaries Travel

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Do not use Beyond Boundaries Travel!!! We paid $808 of unexpected expenses.
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COLORADO SPRINGS, COLORADO -- Do not use Beyond Boundaries Travel!!! We paid $808 of unexpected expenses. Our local ski club planned a trip to Egypt with a September 25, 2010 departure date. Beyond Boundaries Travel handled all the arrangements. We were required to fully pay for the trip in advance. Our last payment was made on June 18 three months before departure. We paid $5,738 in advance. At the beginning of September, were told we had to make an additional payment of $708. We told that we were past the trip cancellation date and our choices were: We would could pay the additional $708 or forfeit the $5,738 paid to date. We were shocked. We opted to pay the $708 that we had not budgeted.

Then there was the $100 airport surprise. We checked one bag each for the flight out and the return. We were charged $25 per bag for the flight out and the return a total of $100. Beyond Boundaries booked our flights as two tickets one domestic ticket and one international one ticket. Per Continental Airlines, if the travel agent had booked our flights as one ticket with the domestic and international segments combined they would not have charged the baggage fees on the domestic flights and we would have not been charged the $100.

A travel agency should know how to properly book international flights so its clients will not incur an additional $100 of unnecessary fees.

In summary, we budgeted $5,738 for our trip but paid $6,546, which included $808 of unexpected expenses. We will never schedule a vacation that is in any way associated with Beyond Boundaries Travel.
     
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User Replies:
Skye on 01/16/2011:
What was the additional charge of $708.00 for?
rc1980 on 02/15/2011:
This company has had THOUSANDS of customers hit with non existent "fuel surcharges" sometimes in excess of 25% more than the total trip price. I have performed their ticketing in the past and know for a fact that Beyond Boundaries falsifies these charges and pockets the money from the customers who are forced to either cough up the extra money (often within 10 days of departure) or forfeit the entire trip.
DPC on 04/04/2011:
TO rc1980 from Beyond Boundaries Travel. You are making a false accusation here and we intend to bring you to answer for it.
JL1991 on 04/04/2011:
Dude, where's your head. I was on this trip too and I was told before traveling that baggage fees could change and that the tickets were subject to additional fuel surcharges. I KNEW THAT OVER A YEAR OUT WHEN I SIGNED UP!!!! The blame is not on the tour operator but on the idiots on the board who could have opted to ticket us earlier but did nothing You're barking up the wrong tree, pal.
trmn8r on 04/04/2011:
DPC -> which horse is yours in this race?
DPC on 04/07/2011:
To trmn8r. The horse that tells the truth. This is no race. But saying things like this is not right if it is not true. And Beyond Boundaries have never done as claimed by rc1980.
Need More Info on 03/28/2012:
JL191, What's your explanation for the $100 of unnecessary baggage fees? Shouldn't a travel agent know now to handle this?
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