GREAT NECK, NEW YORK -- Efforts by Nissan must be improved to ensure that there is no wait time for parts. Failing to have parts available, puts the Dealer in the position of taking the heat for the failings of the manufacturer. Some Dealers deserve all the heat they generate. Unfortunately some will get burned because of the actions of the corporate entity.
In my experience, the dealer's actions were dictated by Nissan and having gone through the experience, I seriously doubt that I can ever consider another Nissan in my future.
Had I not had the experience with corporate Nissan, I believe that I would have been a loyal customer for life. Initially, the Versa was a home run. Unfortunately, a repair event has caused it to become the catalyst for a serious revisiting of a relationship with a manufacturer who is really out of touch with today's consumer.
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2 months old AC failed
Posted by Sofia on 2007-07-09
GREAT NECK, NEW YORK -- I bought new Nissan Versa 2 months ago. AC stopped working. Dealer has no parts to fix car and unwilling to give a loaner. Can you imagine no AC parts for the Versa. Dealer not helpful even gave wrong number for Nissan customer service.