Bill Gatton Acura

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Sales Manager is Rude
Posted by on
Rating: 1/51
JOHNSON CITY, TENNESSEE -- I purchased a used car on a Saturday, I brought a check from my bank to pay for it. The financing office wanted to have us fill out an application for credit. I told them it was not necessary because I will be using my bank. He ruined my check so that I could either order a new one (at a cost of $15) or use their bank. I left when the dealership said he couldn't help me fix his "mistake". My husband stayed and completed the deal with their bank. I left the registration for a current tag that I wanted to transfer because they added a charge for registering my car and said they would not let me do it even though I have done it on my last three new cars. They did not transfer my tag but ordered a new one, I called to get my papers back that now have nothing to do with this transaction and the Manager, Chris, became extremely rude and began yelling at me. I now have a tag that still is current and could have been used but they for some reason didn't think I should have the benefit of using the time already paid for. I would have to purchase another car, I don't need, to use the tag with months still left on it. Ji can't do that anyway because they REFUSE to return my registration papers.
     
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