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BioNational Pharmceuticals


1 Reviews & Complaints

Online Credit Card Fraud By BioNational Pharmaceuticals
Posted by Frsi888 on 07/01/2009
Dear sirs:
Through Worldpay services I ordered and paid for a single pack of
Nu-Eyes EyeDrops at www.bionational.com on April 27,2009 after noon Nigeria Time.

The transaction records are as follows:
merchant's Reference:xcart13709
Worldpay transaction ID:910754573

The following day(April 28,2009), my banker:Guaranty Trust Bank plc www.gtbplc.com notified me of the payment as follows:

TRANSACTION NOTIFICATION:
"US$58.90 DR (Mastercard Settlement)WP-Biomational PHA Unit 270-289, The Scie on 223/861689/2/5002/0

Since April 27,2009 to date, I did not read from Bionational regarding the purchase. I emailed them on their website contact window, No response from them.

Kindly tell them to contact me with the details of the delivery or you return my money, please!

Regards,

Chigoziri Amaechi Moses

     
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Posted by Soaring Consumer on 2009-07-01:
It sounds like that you used your debit card to pay for this item. Contact your bank to see if it isn't too late to file a chargeback.

Otherwise I suggest that you find out if your government has any means of consumer protection.
Posted by Ponie on 2009-07-01:
Soaring, on the same screen, Nigeria + consumer protection = oxymoron. Especially the 'consumer protection' afforded to those of us who keep getting those congratulatory emails. :)
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