Blue Rhino

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1.0 out of 5, based on 1 ratings and
2 reviews & complaints.
Company Profile
Blue Rhino
5650 University Parkway, Suite 400
Winston-Salem, NC 27105
1-800-258-7466 (ph)
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Propane Tank
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ARTESIA, CALIFORNIA -- I bought a Blue Rhino propane tank from a Walgreens near me. When I hooked up the tank to my propane grill I heard gas escaping from the valve. I looked at the valve, and the o-ring inside the tank was bad. You could see large cracks where a smooth and rubbery o-ring should be. Blue Rhino supposedly tests all their tanks for leaks, but this is proof that they in fact do not. This tank shouldn't have even passed a visual inspection of the valve. This incident completely ruin my 4th of July BBQ plans. I would tell anyone who buys a Blue Rhino tank to double check the valve before they leave the store, but this is made more difficult by the fact that there is a cover over that part of the valve which indicates that it is a new tank. I am including photos to show the difference between a good and a bad o-ring.

Propane Tank "Shortage"
By -

Maybe it is just me, but it seems like the tanks I get when I swap out an empty for a new tank aren't as full as they used to be. I used to get one tank and it would last through the summer; I am now on my third tank of the summer. My grilling habits haven't changed and my grill doesn't have any leaks. The service is convenient, but I am not sure the tanks are being filled to their full potential.

Not really a true complaint; more like an aggravation.

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