Blue Rhino

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1.0 out of 5, based on 1 ratings and
2 reviews & complaints.

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Propane Tank
Posted by on
Rating: 1/51
ARTESIA, CALIFORNIA -- I bought a Blue Rhino propane tank from a Walgreens near me. When I hooked up the tank to my propane grill I heard gas escaping from the valve. I looked at the valve, and the o-ring inside the tank was bad. You could see large cracks where a smooth and rubbery o-ring should be. Blue Rhino supposedly tests all their tanks for leaks, but this is proof that they in fact do not. This tank shouldn't have even passed a visual inspection of the valve. This incident completely ruin my 4th of July BBQ plans. I would tell anyone who buys a Blue Rhino tank to double check the valve before they leave the store, but this is made more difficult by the fact that there is a cover over that part of the valve which indicates that it is a new tank. I am including photos to show the difference between a good and a bad o-ring.
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Jon on 12/11/2014:
I received a Blue Rhino tank who's O-ring failed at about 3/4 full and it caught on fire while I was cooking some chicken. I received 2nd and 3rd degree burns, from the flames by struggling to turn off the valve from fear it could escalate. After that incident I tested the connection with two separate connectors and both leaked. I filed a claim with Blue Rhino and with great concern, they sent an inspector out who never tested the tank, replaced it with a new tank. He did test the new tank with my soapy water solution I had near the BBQ, then he took my old tank in for testing. Result: Blue Rhino says “the tank works fine with no problems." So either my connectors healed themselves or Blue Rhino lied through their teeth.

Then I read this Blue Rhino, AmeriGas Settle FTC Charges of Restraining . This company is scum and could care less about their customer’s well-being. I've got residual pain from these bastards and suggest you be extremely careful about allowing them to re-certify a used tank for you.

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Propane Tank "Shortage"
Posted by on
Maybe it is just me, but it seems like the tanks I get when I swap out an empty for a new tank aren't as full as they used to be. I used to get one tank and it would last through the summer; I am now on my third tank of the summer. My grilling habits haven't changed and my grill doesn't have any leaks. The service is convenient, but I am not sure the tanks are being filled to their full potential.

Not really a true complaint; more like an aggravation.
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Anonymous on 09/23/2010:
most propane companies haven't filled the 20lb tanks to 20lbs in a couple of years. Instead of raising prices, they just lowered the amount of propane to 18lbs or even down to 15lbs
I occasionally get propane from Home Depot and their tanks are now labelled with stickers that say 'filled with 15lbs' because the supplier is in a lawsuit over reducing the amount of propane and not telling people.
I usually take my empty tank to be filled and they will generally go to 19 or 20lbs. If it works for you I would go that route instead of exchanging them
MDSasquatch on 09/23/2010:
That is exactly what I am going to do; for now, I need to do an exchange that results in a tank that I want to keep for a while and then find a place that fills on-the-spot
FAMILYFIRST123 on 09/24/2010:
Blue Rhino sure charges like they filled the tanks up completely. I have 4 of their tanks. Makes you wonder. I actually have thought, wow I went through that fast. I guess I now know why.
Thanks for the review.
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