VERY Satisfied With Bob's Discount Furniture
BROOKLYN, NEW YORK -- Frankly, I can't believe that I'm reading such horrible reviews about this organization and the furniture and the quality of their customer service and delivery.
On two occasions, I have bought furniture and mattresses from their stores. In the first instance, I purchased a bedroom set for my daughter and a mattress and a box spring. The saleswoman was very helpful, worked to set a suitable delivery date, the salespeople in the store did not pounce all over us the minute we walked in. The set came in exactly at the day and time promised, the delivery people set up the bedroom quickly and were also very courteous. We've had the set for two years now, no problems either with the furniture itself, or the mattress or box spring.
My second purchase was made online, the Branson Pub dining room set. Seconds after I placed the order online, I received a phone call from a customer representative who carefully and (again) courteously walked me through delivery date, time, etc. He also immediately e mailed me a confirmation of my order. Again, the set was delivered day and time promised, delivery people were also courteous and efficient in setting up the set. No problems with dining room set, have had it for three months now.
Would I deal with Bob's again, should the need to buy furniture arise in the future. Yes, I would, and I would recommend Bob's to anyone in light of my positive experiences.