HUNTINGTON BEACH, CALIFORNIA -- I did a lot of online research before deciding to buy from them. After looking at some Rolex watches on their website, my wife and I went to their store since it's only 25 miles away. We called ahead and reserved 3 watches to look at, 2 Datejust and 1 President.
We looked at the datejust first but after looking at the President, which looked like new and beautiful my wife wanted that one. We bought it and left. We stopped by a pawn shop to see how much they would give for it and to verify that it was real. The guy there was impressed with the condition, it's a 20 year old watch.
When we got home I shined my surefire on the dial face and noticed tiny white water spots. Not really noticeable with the naked eye. I'm a perfectionist and it bothered me a little. We went back to Bob's after emailing them, they told us to come in and the watchmaker would look at it. Larry looked at it and confirmed that it was old water spots but they would not get worse and there was nothing they could do because it was etched into the dial. Our only option was to return the watch.
My wife looked at another President but it was 5 years older and looked tired compared to the one we bought. We decided to just keep the original watch. Overall a good experience and when I am ready for a man's President, I will get it from Bob's.