If you decide to use the AUTO RE-BOOST feature with BOOST MOBILE you should know that
if you balance is less than $5 this feature will not work.
Make sure you have more than $5 when you set up this service.
It you setup this service through customer services make sure that it is done correctly and before you balance is less than $5.
The customer service does not know or care about this limitation.
I noticed two negative reviews on here regarding boost... I had to put my 3 cents in and say I ordered the Clutch phone 11pm June 9 and paid overnight shipping... I received my phone June 11th afternoon (since it shipped out on June 10th since I ordered it so late) So yes, it showed up the next day as PROMISED. they are NOT back ordered like the last review stated anymore and the phones were beyond my expectations... they are genuinely really REALLY nice phones!!! Service where I am is not to shabby either... all in all I am personally pleased for what I get for what I am paying for with boost...
Keep up the great work boost and people, don't always listen to negative reviews from impatient people, things happen with backorders, its part of life, and you have to be patient... if you don't have patience the good things in life won't reach you before you give up... :)
Extremely Poor Customer Service
CITRUS HEIGHTS, CALIFORNIA -- I activated a Boost Unlimited plan in February of 2009 with Boost Mobile. The plan was to include unlimited nationwide local and long distance as well as unlimited text and web access. From the time that ... read full review3 Replies - Latest reply on 01/26/2010
I cancelled my account on Aug 17. However, on 9-15 and 10-15 they still charged my credit card for 74.55 each time. They have record that I cancelled the account, but won't refund the additional 2 months because I didn't specifically ask them to remove my credit card from their system. This is fraudulent charging because I am not receiving anything from them and my account was cancelled. After many phone calls and being transferred from 1 dept to another they are refusing to give me a refund. They said that when I cancelled the account that I didn't ask to have my credit card removed from the account and that when I agreed to the terms and conditions they could continue to charge my credit card monthly until I cancel the account.
1 Replies - Latest reply on 10/24/2008Add reply
Why would I cancel the account and still want my credit card charged for something I didn't get. I have never dealt with a company as bad as this one. When I asked to speak to a manager they said that managers don't take calls and that the person I was speaking to was the highest I could go. That is ridiculous.
Nextel Boost Mobile
NEW JERSEY --
This is about very poor customer service from Nextel Boost and a nasty, sarcastic an arrogant supervisor (Steve) who raised his voice to me, a customer. Money was accidentally added to a wrong prepaid ... read full review3 Replies - Latest reply on 06/04/2008