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Boost Mobile Consumer Reviews - Page 4

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Customer Service
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FREMONT, NEW HAMPSHIRE -- Cannot talk to someone live, never got my problem fixed, kept getting hung up on. THE CUSTOMER SERVICE SUCKS!

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Shutting Off My Phone
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My Boost Mobile phone was shut off this morning. My payment is due on the 20th of each month, and today is the 20th. I never even left my house to go and make my payment, when this morning I went to make a phone call, my phone was cut off. I pay my bills on time, and has always been current. I've never been late with paying my Boost Mobile phone bill. I don't understand why they would shut me off. So I'd like to know, what's up with that?

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Can't contact company.
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I've been a Boost Mobile customer for some time. Recently they have been impossible to contact over the phone. They just have a recording that gives out general questions. I'm going on a trip and wanted to know if their service covered outside my local area and I have found it impossible to contact the company to find if I will be charged something extra. This is horrible customer service.

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Auto Re-Boost/Payment When Less Than $5
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If you decide to use the AUTO RE-BOOST feature with BOOST MOBILE you should know that if your balance is less than $5 this feature will not work. Make sure you have more than $5 when you set up this service. If you setup this service through customer services make sure that it is done correctly and before your balance is less than $5. The customer service does not know or care about this limitation. HTH.

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Boost Mobile Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 17 ratings and
34 reviews & complaints.
Contact Information:
Boost Mobile
6591 Irvine Center Dr # 100
Irvine, CA 92618
1-866-402-7366 (ph)
www.boostmobile.com
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