My freezer went out 2 weeks ago. (still under warranty) Technician came out, worked on it, then the refrigerator went out. I have now been without a freezer for 2 weeks and without a refrigerator for over 1 week. Today it was determined that I need a replacement unit, but can take 2 weeks to get it.
This is not acceptable. Never will I purchase another Bosch appliance. Bad appliance/ bad customer service.
BOSTON, MASSACHUSETTS -- I purchased a Bosch Ascenta dishwasher in February 2013 to replace a 12 year old Maytag that worked just fine but was falling apart. I did a lot of research and Bosch came out on top with rave reviews ... read full review
FORT MYERS, FLORIDA -- I have a Bosch silence plus unit that I purchased about 4 months ago and it is quiet but other than that it is the worst dishwasher I have ever owned. Its capacity is substandard unless you may be using children’s plates and the silverware container is a joke!
1 Replies - Latest reply on 08/19/2013Add reply
It is designed so that as the plastic expands from the hot water and the knives and forks become entrapped when it cools and jam in place. I have literally been able to pick up the entire basket of silverware while trying to extract one fork from the basket after washing.
It also leaves soap scum on the glassware and is not close to what I expected for the price and doesn’t compare to the 12 year old Frigidaire that it replaced.
Never again will I purchase a Bosch appliance, stick to the headphones and sound systems, they are great, leave the dish washing to people who build appliances.
CALIFORNIA -- From the beginning there was a mold problem in the rubber around inside of door. Told to use bleach--dry machine after use and always leave door open when not in use. Now the towels have taken on a terrible odor, probably mold and the company suggested I call a repairman.
2 Replies - Latest reply on 02/07/2013Add reply
My suggestion before buying a front load (expensive) machine--review, review, review.
One terribly unhappy customer.
Think Twice Before Buying Bosch
SANDY, COLORADO -- I recently did a home renovation and wanted to "upgrade" my appliances. I had been told that Bosch was better than the "GE" type appliances. I purchased about 8K$ , had it installed and everything looked ... read full review3 Replies - Latest reply on 02/05/2013
HEED MY BOSCH WARNING!
I have had this Bosch dishwasher for several years now and it’s truly a piece of crap! All stainless steel. The Integra 800 model SHX68M09UC. A $1,300.00+ dollar impressive looking piece of junk. If ... read full review6 Replies - Latest reply on 12/09/2013
Water Dispenser Collects Dust Well
BURLINGTON, VERMONT -- Bought this fridge in summer of 2010 since: a) Consumer Reports recommended it; and b) it was the only one to fit through the 29" doorways in our old home. Plus, it looks good and has the water and ice ... read full review1 Replies - Latest reply on 12/06/2012
IRVINE, CALIFORNIA -- After only 6 weeks of owning the fridge it has rust stains, door handles keep falling off and the ice cube dispenser shoots ice all over. You cannot place the glass on the stand to get ice, need to hold ... read full review1 Replies - Latest reply on 11/22/2012
SAN DIEGO, CALIFORNIA -- Our tankless water heater was maintained regularly but continued a problem where the gas heater valve would not shut off properly causing the water heater to continue burning like a pressure cooker. This blew up the heater and caused expensive pipe damage, along with a major fire hazard had we not shut the gas off in time.
Bosch customer service put up roadblock after roadblock in order to duck responsibility for this FAULTY PRODUCT. They were obviously well aware that this was a common problem and were in damage control mode over the phone. We will never purchase another Bosch product of any kind after their rude and unprofessional behavior. Tankless water heater buyers BEWARE of Bosch.
No More Bosch for Me!!
About 6 years ago, we built our final house with our 5 kids. I wanted a good dishwasher so I purchased a Bosch by the convincing of the sales person. "It will save a lot on energy, no heat dry" sounded ... read full review7 Replies - Latest reply on 06/08/2013
Don't Buy Bosch Washer/Dryers!
SAN JOSE, CALIFORNIA -- The Bosch front-loading stackable washer & dryer that we purchased for our home are the absolute worst appliances that we have ever owned. In order to dry anything other than delicates, I have to set ... read full review3 Replies - Latest reply on 07/29/2012