Over $10,000 Disappointment
PHILADELPHIA, PENNSYLVANIA -- I never thought a TV ad can be so deceptive! At the time, when I walked into Bosley's office located in Philadelphia, Pennsylvania (that was about two years ago) I really had my hopes up that they were going to help me with my hair problem (you know, restore my hair like in their TV ads)! Little I knew that what's important to them was getting my money That I was saving for years to get the procedure done! The doctor that I met back when, who also performed the procedure, said to me, in so many words, that my hair will look 100 time better than it looks now, and that I will see the results in few months! He gave me so much hope! Guess what, I didn't see any of the results he told me about and it has been over 16 months, in fact my hair coverage was worse than before! I compared my pictures before and after and it was a hard moment for me, and the doctor who performed the procedure started telling me that he doesn't know why did that happen and asked if I had skin problem (which I don't, and he knew that) and it felt as if he was trying to pin the failure of his work on me! He didn't provide me with any comforting answer or offered to have the procedure done again, although I asked him, but he seemed determined not to offer me one or any money back since he failed at his job! Now, like other people who are complaining, I have more scars, when I get a hair cut, you can clearly see the donor area scar lines in the back of my head and the sides! I am scared for life in my head and my pocket, because I feel I've been had! Also, it was over a year before they called me back to come in for my after procedure check up! Oh, also, he offered to sell me a laser brush for about $500 and said to use rogaine for a while to see what happens! Great, I have to pay more money for a brush and pay for a supply of rogaine! I could have used rogaine in the first place if I wanted to, and saved my $10,000 plus, but I wanted to have what bosley and his staff promised me when I first had the consultations with them, which is a decent head of hair! The way I see it, they should return my money, since they mentioned in their TV ad about money back if the procedure doesn't work! It is fair to do that and not keep the money unjustly! I am very disappointment with the way the surgeon handled the procedure and the whole situation after the procedure! He didn't want to admit that my procedure was a failure, but he tried to make it sound like I don't understand what's going on! When I was studying before and after pictures with this surgeon the last time I was in his office for the check up, he didn't know what to say about the failure of procedure that he performed! If Bosley institute has any decency or integrity, they would give back my money soon! I do not recommend Bosley for any hair work because if you deal with them, you'll end up hairless and moneyless. Please, if there's somebody out there who can advise me I'd be grateful!