Boyles Distinctive Furniture Takes Care Of People
JAMESTOWN, NORTH CAROLINA -- I live in California and I heard from a friend about Boyles Distinctive Furniture in Jamestown, North Carolina. I did some research on the internet and found that they have great brands for great prices. I called the store and talked to the manager about how to go about ordering from 3000 miles away. She assured me that I would be taken care of, and she assigned a lovely sales woman to work with me. My sales woman was wonderful. She laid out my floor plans and e-mailed photos of furniture in the showroom as well as links to manufacturers websites. I ordered Nichols and Stone for my kitchen, Sherrill upholstery for my family room, Hancock and Moore leather for my husband's office, Henredon furniture for our bedroom, and Hooker furniture for the kids bedrooms.
My sales woman made me feel at ease. She was patient and kept on e-mailing picture after picture until I found just the right things. I charged the whole thing on my credit card and earned air miles. The furniture arrived in just under 3 months as promised by my sales woman. On the day of my delivery, I worked out at my local gym. I noticed some guys talking with southern accents. I told them I would be receiving furniture from "the south" that afternoon. It was my delivery guys! Boyles apparently helps their delivery men stay in shape by providing them workout memberships that can be used across the country.
These guys were very polite and they set up every bed and connected the sectional pieces together. They did not leave any boxes or mess. They were delightful to have in my home. I had purchased the Guardsman Fabricoate protection plan at my salespersons recommendation. I don't usually do that, but she was adamant that with children, it really is a must. She was right. In 5 days, my daughter had an "accident" on my brand new sectional. I was horrified. I called the store and my salesperson was on vacation, but she had given me her cell phone number. I contacted her and she took it from there.
She is dedicated. Within a few weeks, I had a brand new cushion and casing for my sectional without having to spend any more money. Since then, I have ordered additional items from Boyles Furniture. They take great pride in their level of customer service. My home is comfortable and beautiful thanks to Boyles Furniture.