GREENACRES, FLORIDA -- I had the worst car experience ever with Braman Honda. Found a car I wanted, came to an agreement that was put in writing on the price, was told that in order to help me with financing, I needed to go home and obtain documents, ie Bank statements, references, income verification and job verification. Advised that without 2000.00 down they could not get me financing. Returned with documents and came to agreement that 1500 down would be fine.
Waited almost 3 hours for finance manager to get to me and was delayed over and over again, finally started signing documents with salesman, car was driven up in front of dealer, cleaned and taken to gas up. Went in finally after almost 3 hours to finish paperwork, and the selling price for the car was 2000 higher than agreed upon price. Was advised that the price was different related to "special financing" that they had to do for me. As if special financing of 17% interest was not enough.
Advised the 2000 added on was special financing and could not be changed. Offer to give me back my money and advised them to do so, and was told they could not until the next day. This dealership knew I was starting a new job in the am, and that it was now to late in the day due to the delay in processing me to get a rent a car, and did not even have a ride home as the finance person advised my ride it was OK to leave almost 3 hours earlier.
No apology for keeping me waiting extensively and told that since I would not accept the contract with the added 2000 fee, then they could still get me the car with the same monthly payment, so what was the problem. The interest rate now was 21% which increased my costs to 3100 more over the life of the loan.
They left me high and dry and did not honor their written price agreement, and then insulted me further by attempting to make me believe that they were still giving me a good deal as the monthly payment was not changing. One of the most dishonest dealers I have ever dealt with and no concern for the dilemma that resulted.
MIAMI, FL -- I have been purchasing autos for the last 40 years and this is the shadiest most and most unscrupulous dealer I have ever dealt with. The most important advise is that you better check their numbers, then check them twice because what they tell you and what they will put in writing is not the same. I got ripped but thank God it was only $100.
Also, that 5 day cruise on Carnival Cruise Lines they offer with every purchase. It does not cost Braman a cent but it looks good on their advertising. IT'S A BIG SCAM. Google "complaints Travelamerica." And see for yourself. This is a company that offers these cruises to auto dealers but it's just a rip off. As all they want is for you to send them your money and then the problems begin. I guess this must be a way of crooks helping crooks. Do not ever send Travelamerica your money. I checked them out and threw the certificate in the garbage. Better yet, do yourself a favor and buy from a reputable dealer.