Get a Second Opinion
KANEOHE, HAWAII -- It seems that every time I take one of our cars for an alignment or safety check or something simple or routine, they come up with some scare story about somthing that needs to be fixed or the car will ... read full review7 Replies - Latest reply on 01/17/2013
SUGAR LAND, TEXAS -- For annual inspection sticker they said they must change the wiper blades. They said the Bosch cost about $5.00 more and the cost was around $13.00 and $18.00, but they said that if I went along with ... read full review1 Replies - Latest reply on 11/30/2011
One of the worst Service
Just would like to share the experince I have with firestone ragarding my visit to Firestone for over heating issue in my Chrysler 300 M .
I used to live in Seattle one year back and noticing over ... read full review2 Replies - Latest reply on 09/06/2010
WASILLA, ALASKA -- My Firestone tires, on a new 2000 GMC 2500 truck have been a problem since day one and nobody wants to listen to me. I purchased winter tires with studs from Diversified Tire in Wasilla which were mounted ... read full review4 Replies - Latest reply on 04/19/2002
It's a shame you have too wait 3 or 4 hours for something as simple as a oil change get the little work out first then the big work, then they won't be so backed up common knowledge. 2 Replies - Latest reply on 06/19/2012Add reply
Ad states we cut your rotors with brake job... Guess again they rarely ever resurface your rotors... You are paying for something you are not getting...
4 Replies - Latest reply on 08/18/2008Add reply
Firestone rip off.
WILMINGTON, DELAWARE -- i just took my car to firestone for the first time and they told me i need new water hoses and a new head gasket. they wanted $1200 of which $850 was for labor! 850! told someone, they said it is a complete ... read full review3 Replies - Latest reply on 01/01/2007
Firestone Customer Care?
YORBA LINDA, CALIFORNIA -- I have been using Firestone for all of my tire, and service needs since 1996. They have always been exceptional in service and quality of work. Today however (Saturday 3/18/06) will be my last visit ... read full review4 Replies - Latest reply on 01/01/2007
Do Not Trust Firestone
MEMHIS, TENNESSEE -- I am writing in reference to service I received at Firestone on 11/13/2005. I went to 5010 Park Avenue Memphis, TN 38117 for car maintenance. I requested the following services:
· Oil Change
· Tune ... read full review5 Replies - Latest reply on 01/01/2007
RIVERVIEW, FLORIDA -- Took my car to Firestone located at 10135 Bloomingdale Avenue in Riverview Florida for a simple oil change. The next morning I see oil on my garage floor. I returned to the shop immediately. When they ... read full review3 Replies - Latest reply on 04/27/2012
Firestone are get over Artist
PHILADELPHIA, PENNSYLVANIA -- I am writing as a disgruntled long-term customer of Firestone at your Elgin Street Location In Phila, PA. Throughout almost 13 years I have encountered numerous problems surrounding repairs completed ... read full review1 Replies - Latest reply on 10/23/2011
DOWNINGTON, PENNSYLVANIA -- Went to Firestone complete auto care (?) For an oil change, wheel alignment and balance. Told I needed struts, and boots. Cost,$1,039.6O. Never shown anything ! Went to get a second opinion. Told the strut boots were wearing but o. K. The struts were fine, all 4 of them. Called the corporate office who wanted me to go to another Firestone. I refused. He said he'd look into my complaint. I also gave them the name and number of the second shop. He said he'd call to confirm my complaint. He never did anything ! Never called me back either!
This Firestone is running a scam, beware of all Firestone's ! No more Firestone for me ! Dishonest !
GEORGIA -- I recently took my car to a local Georgia Firestone; because of slight smoke coming from the radiator area The technician inspected it and performed a block test. Afterward they told me the block test ... read full review1 Replies - Latest reply on 08/05/2011
Nightmare on Firestone St (Randolph AFB)
SAN ANTONIO, TEXAS -- I took my vehicle to the Randolph AFB Firestone location to have an oil leak checked and fixed. They added an oil leak detection dye to make sure where the leak was coming from. They said the leak was ... read full review
CHICAGO, ILLINOIS -- I went in for oil change 05/12/10 and they said I needed four new tires and learned they were old tires with white walls on the other side of the tires and charges me for oil change, new brakes, tire rotation, steering alignment for life of the car all for $1650.
6 Replies - Latest reply on 03/17/2011Add reply
They are selling out date tires I want my money back and will never go to them for anything again, rip off and bad customer services and never own up to their products and looking to sell you anything.