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Bridgestone/Firestone, Inc.

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36 Reviews & Complaints

Company Contact Info
Contact Info: 50 Century Boulevard | Nashville, TN 37214 | 615-872-5000 | www.bridgestone-firestone.com

Top Customer Complaints & Reviews:

I have been using Firestone for all of my tire, and service needs since 1996. They have always been exceptional in service and quality of work.
I am writing in reference to service I received at Firestone on 11/13/2005. I went to 5010 Park Avenue Memphis, TN 38117 for car maintenance.
It seems that every time I take one of our cars for an alignment or safety check or something simple or routine, they come up with some scare story about somthing that needs to be fixed or the car will be unsafe to drive.


Latest Reviews:

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Customer Satisfaction to Them Is a Joke - Dueler H/L Alenza tires
OVERLAND PARK, KANSAS -- I purchased Bridgestones Dueler H/L Alenza tires from Costco. These tires are suppose to be 65,000 mile tires and backed by Bridgestones ...
-- Complaint Posted by Renea8876 on 02/19/2013

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Oil change service -- Complaint Posted by Sweetpollycu on 06/19/2012

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Rosie - Oil Change
RIVERVIEW, FLORIDA -- Took my car to Firestone located at 10135 Bloomingdale Avenue in Riverview Florida for a simple oil change. The next morning ...
-- Complaint Posted by Glos.flowers on 04/27/2012

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Excessive Charges for Parts Installed - Blower Mtr. Rplcmnt. for Ford Ranger P/U
WICHITA, KANSAS -- I had service work done at this store which involved replacing the blower motor, blower mtr. switch (dash mtd), and blower mtr. ...
-- Complaint Posted by Grampsgranny1309 on 02/20/2012

Lies - Wiper Blades
SUGAR LAND, TEXAS -- For annual inspection sticker they said they must change the wiper blades. They said the Bosch cost about $5.00 more and the ...
-- Complaint Posted by Mishrab453 on 11/30/2011

Firestone are get over Artist - Dodge Neon
PHILADELPHIA, PENNSYLVANIA -- I am writing as a disgruntled long-term customer of Firestone at your Elgin Street Location In Phila, PA. Throughout almost ...
-- Complaint Posted by Queenb17248 on 10/23/2011

Auto Scam -
DOWNINGTON, PENNSYLVANIA -- Went to Firestone complete auto care (?) For an oil change, wheel alignment and balance. Told I needed struts, and boots. Cost,$1,039.6O. ...
-- Complaint Posted by Simo on 09/26/2011

Do not know what you doing.
I purchase new tires for my car because look at the tires it was time to change them, it was a car that I bought 4 months ago ...
-- Complaint Posted by Ajmay0112971 on 09/22/2011

Firestone/Bridgestone Hell - mechanic work/ corporate customer service
GEORGIA -- I recently took my car to a local Georgia Firestone; because of slight smoke coming from the radiator area The technician inspected ...
-- Complaint Posted by Q100 on 08/05/2011

Nightmare on Firestone St (Randolph AFB) - oil leak
SAN ANTONIO, TEXAS -- I took my vehicle to the Randolph AFB Firestone location to have an oil leak checked and fixed. They added an oil leak detection ...
-- Complaint Posted by Josue on 07/06/2011

Sold Me Old Tires - Firestone Tires
CHICAGO, ILLINOIS -- I went in for oil change 05/12/10 and they said I needed four new tires and learned they were old tires with white walls on ...
-- Complaint Posted by Rolanda on 03/17/2011

Hassle - Maintenance
TENNESSEE -- Last week my car starting smoking and so I took it to my local Firestone Complete Auto Care center. They took a look at it and ...
-- Complaint Posted by Speedy2012 on 11/11/2010

Firestone- they charge for creating problems in car.....never go.... - complete service
I took my 97 Camry for 105000 mile service and tire change. They did all the changes they could do, oil change, coolant change, ...
-- Complaint Posted by Barbody on 10/23/2010

One of the worst Service - Radiator - Chrysler 300 M -
Just would like to share the experince I have with firestone ragarding my visit to Firestone for over heating issue in my Chrysler ...
-- Complaint Posted by Sameer123 on 09/06/2010

A Fire Stone store in Katy Texas takes advantage of elderly man - Car starter, new battery and battery cable.
KATY, TEXAS -- Last week a family member took his car to a fire stone, located in Katy, Texas (Store # 029254 727 S Mason Rd Katy, TX 77450-3421) ...
-- Complaint Posted by CAFF_2001 on 06/23/2010

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