Fraudulent Sales Pitch
NEW YORK, NEW YORK -- I was looking for a digital camera and was directed through google to this company's website, following a very attractive price of $227 quoted. At the website I first noticed the minimum shipping cost of $15. I tried to order the camera on the website but was first asked to register and then to log in, before being able to get to the checkout page. The website did not accept my log-in data which I had just established and I was obliged to phone. The salesman accepted my order for the camera and then asked,"do you want a battery that lasts 3 hours, because the original battery only works for 20 minutes(an obvious lie). after insisting on the original battery he advised me to take out an additional warranty, because the factory 1-year warranty only covered parts and not labor (another lie), but I accepted a 3-year warranty for a quoted price of $39. I also agreed to buy a camera case for $10.The dollar amounts quoted to me,$227,$15,$39 and $10 add up to $291.
He then said he had to add sales tax, which,at 8.25% is $24,for a total of $315. When I went to check my Visa account I found a charge of $329.11, an overcharge of $14.11.
I do not know if the camera was actually shipped or will be shipped, since I did not receive the promised e-mail confirmation and the shop is closed on Saturday.