Brookside Estates

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Who ARE these people?!!!
Posted by on
You hear a LOT of these complaints, but this building takes the cake. From the 93% staff turnover (no joke), to the unqualified "wine bar manager" Executive Director who had NO previous experience with elderly or a large group of staff prior to this, to the worn out carpeting, lack of maintenance, and rude staff... THIS IS NOT SOMEWHERE YOU WANT YOUR MOTHER OR FATHER. The good, sweet staff that these people get are quickly scurried out of the facility because of the upper management. In the 4 years Mom has been there, I have seen 3 Executive Directors, 4 head nurses, 8 housekeepers, 3 maintenance men, 3 secretaries, and DOZENS of caregivers come and go. The building has much potential, but it seems that the corporate office won't allow it. It's more of a soap opera than an elderly care center. They don't plow their driveway in the winter, and countless other inside things I could say but choose not to... how they are still in operation, I'm unsure. So don't get on their rotted out bus that frequently breaks down to head to Brookside Estates.. because you'll be in for a rude awakening.
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DebtorBasher on 01/29/2007:'s ashame how our elders get treated by these places. The people there sound like they are only there for their paychecks and not for the residences. That's very sad when people in their position can not have the pride in the work they face everyday. A lot of these places hire people who just "need a job" and they think it would be easy to just work in these type of places. They do not realize the responsibily invovled. It's very hard on those who live there and it's hard on their loved ones as well...and at times, just heartbreaking.
Anonymous on 01/29/2007:
There is usually a high rate of turnover for caregivers at these type of facilities.
CavalierDan on 01/29/2007:
Very true, but when the Executive Directors and other upper management changes out just as much, something has gone "a foul". Trust me though, this place is something you'll soon see on the news. It's really quite sad.
Anonymous on 01/29/2007:
Thanks for the info - dan. And welcome.
Anonymous on 01/29/2007:
It is always sad to here about how money in more important then people. You work hard all your life just to be thrown away like an old newspaper.
Paintman on 10/30/2007:
10/25/07 "Mom Wandering Off @Brookside Estates"
The staff didn't know that my Mom wandered off @ 5:20pm on 10/25/07. I got there at 7:00pm which I do every Monday,Thursday and Friday to take her home, to find out she was gone. She walk right out the front double doors. Nobody knew anything until I brought it to their attention. Good Ending: My Son-In-law found her at McDonalds @ 8:15pm. The hospital/police were notified.
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