STEINBACH, MANITOBA R5G 1Y2 CANADA -- Contrary to some other reviews, both of my experiences have been positive. I got what I ordered at a very reasonable price (6x the meds at just more than 2x the cost of a vet in NC mountains). Delivery was by postal service as requested and within promised time frame. I waited longer than I should have to place the first order and was a bit worried about order (new vendor from outside US); however, customer service confirmed shipment and product arrived following day. Plan ahead and allow a reasonable amount of time for shipping, then enjoy saving money.