I ordered Frontline Plus and it was shipped and in my mailbox in 5 business days. Was concerned about them switching the product but they did not. I got exactly what I ordered which was Frontline Plus for small dogs and it cost half of what it does in the US. 1 Replies - Latest reply on 04/24/2013Add reply
Despite the bad reviews, prices were so much lower for K9 Advantage II that I decide to try it anyway, (I could always dispute the CC charge)
2 Replies - Latest reply on 01/26/2014Add reply
I ordered on March 1st. and received the products on March 11th. ( I was starting to worry since they had charged my CC at the time of purchase)
I had a unopened box of the same product left over from last year, I compared the box and interior packaging, The only difference was that the weight was listed in Kg instead of Lbs.
If it is a fake product it is a very good fake, I will continue this review as I use it on my three dogs.
MANITOBA - CANADA -- I, too, thought that it was a wonderful price for Frontline Plus for my two Pomeranians. Fortunately my credit card company would not process the order, which didn't make any sense to me, so I phoned ... read full review3 Replies - Latest reply on 01/20/2013
HAYWARD, CALIFORNIA -- I ordered this product today (1/9/13) and then looked at all the negative reviews so I panicked and emailed them to cancel my order. Two emails came back??; however, then I called the company -- they ... read full review4 Replies - Latest reply on 05/12/2013
Ordered front line plus on 10-25-2012 and it is now 12-3-12 and still have not received it. I called and they said they will refund my money after 28 business days and when I finally do receive the front-line I have to ship it back to them. I will never order from Budget Pet care ever again 1 Replies - Latest reply on 12/04/2012Add reply
To make a very long story short. Company is in Canada. Not the US. They probably have no consumer laws to follow as we do. I ordered Frontline plus they sent me Frontline Combo. Sent it back after calling ... read full review3 Replies - Latest reply on 07/19/2012
Ordered Fromtline Plus. Received Frontline Combo. Received a form letter stating that there is a shortage of Frontline Plus ans are substituting. Shipped back today. Called the company who got very agitated. ... read full review3 Replies - Latest reply on 09/03/2012
I ordered Frontline plus but they sent me the regular Frontline flea medicine which is usually much cheaper. I sent them a complaint via email and now they are ignoring me. This categorizes as false advertisement.
2 Replies - Latest reply on 04/16/2012Add reply
This company will take months to send you your product !!!!!!!! Do not order from this " company " !!!!!!!!!!! It is worth you spending a little bit more money than waiting months to get your product !!!!!!! Buyer beware .... I will never order from this company again!
1 Replies - Latest reply on 04/16/2012Add reply
I ordered Frontline Plus but received Frontline Combo. Frontline Combo last half the time of Frontline Plus. Their email states it is the same product and I would be charged a $5.00 mailing fee if I return the item. I ordered Frontline Plus AND did not agree to a substandard product like Frontline Combo; they sent it to me anyway. DO NOT ORDER FROM THIS COMPANY-THEY WILL SEND YOU WHAT THEY WANT TO, NOT WHAT YOU ORDER!!!! 1 Replies - Latest reply on 04/13/2012Add reply
SADDLE BROOK, NEW JERSEY -- PETCARE
2 Replies - Latest reply on 04/06/2012Add reply
I ordered a 12 month supply of "Frontline Plus", with free shipping, from Budget Pet Care. They sent me a substitute product made in the UK. This they said was due to a manufacturer's shortage. There was no attempt to solicit my approval for the substitution prior to their shipment. They have a 100% satisfaction guarantee and were willing to let me return the product. However, they would be deducting $5.00 for the original shipping charges. This was for a product I did not order!!!
BEWARE! IF THEIR SUBSTITUTION PRACTICE IS UNACCEPTABLE TO YOU, DO NOT DO BUSINESS WITH THIS COMPANY!!
I tried to buy Capstar for Dogs over 25 pounds from them because they had the best online price. After entering my Visa information a message appeared that stated the billing couldn't go through and I should enter another credit card. I disagree. I have more than $7,000 available on that card and it has never had a problem. I ordered from Amazon instead, a trusted seller. 3 Replies - Latest reply on 04/02/2012Add reply
DALLAS, TENNESSEE -- I've ordered large quantities of pet meds from this company on two occasions and both times thought it was not going to come. I emailed the third party guarantee company and received a phone call from Budget Pet Care the same day of my email. The representative explained that delivery is slow because of distance and border issues. The products were received within 2 days of my inquiry. They did, in fact, deliver within the time promised, by one day. 1 Replies - Latest reply on 02/10/2012Add reply
Beware-scam-cheat!!! First and only ever purchase. Switches brandname Frontline plus to Frontline combo that is not even listed on their website. Over 2 weeks for delivery-rude customer service if you happen to get someone after numerous attempts. Small print so they say, I could not find, that they have the right to switch products at their choice without notifying you. Same price????? For product I did not order. Only 5 days to return they charge $5 restock and I pay return postage. Good luck on getting refund. I have already filed dispute with my credit card company.
1 Replies - Latest reply on 01/19/2012Add reply
Usually I am very careful but I got suckered by this so-called wonderful company. Run and don't look back.
We ordered Frontline Flea Medicine and got the Frontline Combo which we did not order. Someone else had mentioned Bait and Switch and that's what happened to us. Do not use this company. 1 Replies - Latest reply on 12/15/2011Add reply
I ordered Frontline plus in may 2011 for our new golden ret. Puppy so we wouldn't have a flea/tick problem. They sent me Frontline combo which they said was the same product. It was the bait and switch ... read full review2 Replies - Latest reply on 12/09/2011