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Speedometer Problems 2004 Buick Rainer
Posted by Esi on 04/15/2009
WISCONSIN -- I have been currently having issues with my speedometer sticking. All the other gauges work fine except the speedometer on my 2004 Buick Rainier. My Rainier only has 38,000 miles on it and I have only had the SUV for 11 months. I've been doing research on this particular problem and have not seen any recall on this item regardless of the countless complaints that I have read. In all the cars I've ever owned I have never had to deal with this issue before and it seems to be a rather costly repair.

It doesn't make any sense to me how this is not considered to be a safety issue and how the Buick company hasn't done anything about it.

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Posted by Soaring Consumer on 2009-04-15:
I suggest that you report this problem to the National Highway Traffic Safety Administration at http://www.nhtsa.dot.gov/

A sticking speedometer is indeed a safety issue.
Posted by Anonymous on 2009-04-15:
There is a suggestion to disconnect the battery to allow the entire console to reset. If that doesn't work then you may have to replace the entire console. At safercar.gov there are numerous complaint about speedometer inaccuracy.
Posted by nstigator39 on 2009-04-15:
I had the same problem with my 04 Rainer. The speedometer went out, sticking, showing twenty five MPH while sitting in my garage, 120 on the roads. I had to take it in and they had to replace the entire console. I have had several electrical issues with my Rainer. The lock on the lift gate would not stop clicking and I never knew when I was leaving it if it was locked or not. It took them three days to figure out what was wrong, they still are not sure what they did to fix it but at least its working now. Had a couple of other issues too. They difinitly have an electrical issue with this vehicle. This hurts to say too because I am a GM retiree.
Posted by Pascha on 2009-04-16:
take your Vehicle to your GM-Dealer Service Department. They are aware of this problem with 2004 Vehicles. They will replace your Instrument Cluster at no cost to you. There is no recall but there is a special policy. I work at a GM Dealership
Posted by nstigator39 on 2009-04-17:
Thanks Pascha for posting that. I did get my repaired under the special policy but didn't know wheather to publish that or not. My dealership has been very fair to me in dealing with these electrical issues.
Posted by crlesdad on 2009-04-30:
My wife just started having this same problem. What do I need to do to qualify for this? Do I just take it to the buick dealership?
Posted by Esi on 2009-05-01:
I went to my local GM dealership and they told me there is no special policy after another employee of there's said that there was but to bring it in anyways so they could get a code from scanning my suv and if the code matches the code they have listed then they can replace my instrument cluster at no charge to me but if it is not the same code then I have to pay $45.00 for the scanning. I think they're lying to me about this special policy because I have had numerous people tell me about it. So I would say just give your local GM dealership a call and maybe you'll get someone who will be more willing to help you and one that will be honest about the situation. Good Luck!!
Posted by Wayne R. Thomson on 2014-01-09:
I am having the same issue with my 2004 Buick Lesabre. It has 150,000 miles but that shouldn't matter. Thus us a critical operation gauge.
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Window regulators
Posted by Jgb203 on 09/09/2007
Buick Lasabre 2002 . Last year I had to replace the left rear window regulator. Now the right rear has gone out. From what I can tell online Buick knows this is a manufacture defect and doesn't care. I am a senior citizen and I can't afford these repairs. I'm fed up with Buick.

Does anyone know if there is a class action? There should be.

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Posted by ThinLazyAmerican on 2007-09-09:
Enough of the Class Action garbage. Just fix them yourself.

Buy the regulator, take the door apart, secure the window, detach the old regulator, attach the new one to the window, put the door back together and you are good to go!
Posted by Anonymous on 2007-09-10:
Next time, buy a Honda or Toyota. You will get better quality and reliability.
Posted by Anonymous on 2007-09-10:
Jgb203: Class actions only make the attorneys money. Your Buick is about 5 years old now and sounds like it has started to fall apart. Maybe you should put a for sale sign on it and sell it "as is" ?
Good information and i voted your review 'Very Helpful'.
Posted by engrolson on 2007-10-01:
This has been a big problem for me too. My 2000 Buick LeSabre had rear window regulators fail at 27,000 52,000 and 66,000 miles. Bought used 2002 Buick Lesabre last year. Now the rear window regulator just failed on it at 52,000 miles. It appears to me that GM/Buick did not resolve the problem in any timely manner. Cost of repair was about $290 for part and $125 for labor per window.
Posted by tecumseh on 2007-11-03:
I bought a new 2002 LeSabre in October, 2001. Since then, four window
motors/regulators have gone bad. The first one was the driver;s side front window, which was replaced under warranty. That same window went out again, which cost me nearly $500. Later, the left passenger window went out and cost another $500. I then wrote Buick, and after much correspondance and documentation, they sent me a check for one of the windows. Two months ago, the right passenger window went. out. We were on vacation, and bought tape to fix it in an upright position to gat home. Four window motors in 73,000 miles is outrageous. I agree that Buick/GMC refuses to admit that there is a problem - either with their design, or with their window motor supplier.
Posted by Papa Curry on 2008-08-08:
Buick 2002 Le Sabre both rear window regulators failed at 20,000 mi. Drivers window regulator failed at 28,000 mi. Filed a complaint with NHTSA 1-888-327-4236 after reading more than 500 complaints regarding Buick Le Sabre window regulators in 2000 to 2008. In 4/10/08 GM & Toyota recalled 662,000 cars for this same problem, but not mine!
Posted by Judith V. Godwin on 2013-06-28:
My Cadillac has the same problem. Began at about 30,000 miles when first cable broke. All of them continue to break at almost $400.00 each now. Car is still like new with just over 50,000 miles now. GM has been aware since 2005 according to personnel at Edwards Motors that the stainless steel cable oxidizes and breaks. Now they use a galvanized cable. They refuse to compensate those of us spending money on a known faulty cable. I'm up to 2,000 now and currently sitting at Edwards GM Motors having ANOTHER cable replaced. I will never buy another GM vehicle. The person who expected an elderly man to fix his own window should be ashamed. My WWII elderly husband was offended by that comment as was I. GM as well should be ashamed. My husband has been loyal to that company and this country. This certainly explains why fewer and fewer people are buying American made cars. I have been car shopping lately and my new car will definitely not be a GM vehicle.
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My 2002 Buick Has Fallen Apart
Posted by Growe1932 on 09/20/2013
DETROIT, MICHIGAN -- My 2002 Buick LaSable is falling apart.. The transmission is going out, both rear windows electric will not work and I already had one fixed before. I've had both c v joints repaired. Recently I had to fix the brake system for $2000. The dashlights go out and back on intermittently. My airbag light is on. The gas gage does not work. I had two Buicks before and had a lot of the same problems. I am now 81 years old on Social Security so I have no way to ever buy another auto. Life can be unfair. I hope you are not.

George Rowe
P O Box 11
Glenwood Springs CO 81602
My Email is growe1932@Aol. com
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Posted by cmthru on 2013-09-23:
You've gotten at least 13 years of service from your Buick. A great many cars don't even last that long. You spent almost as much as the car is worth just fixing the brakes system. An acquaintance, recently passed away, owned an '02 LeSabre with about 140k miles on it. The gas gauge and one rear window stopped working years ago. The transmission was replaced last year. Maybe there is a local school with an automobile repair class that can do some fixes for you.
Posted by FoDaddy19 on 2013-09-23:
How many miles are on the car? My daily driver is a 2003 model year car with about 130k miles on it. And I've had to do some minor repairs (driver's side window regulator, ABS/Traction control control module, and couple other bits and pieces). It's also important to realize that some things are maintence items that are just part of ownership of any car. Brake jobs, tires, oil changes, and so on. CV joint replacement wouldn't be out of line if the car has over 100k miles on it. What was wrong with the brakes that necessitated a $2000 repair bill? That's steep even if they had to replace the calipers, rotors, and pads.
Posted by CU on 2013-09-23:
It stinks to be in that position, but I can't imagine they will do much for a 12 year old car. Most cars sold these days won't even last that long.
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Enclave Auto Liftgate
Posted by Fandpsherry on 12/11/2012
Liftgate opens when the remote is put in pocket or purse. Should need pushed more than once or recessed. I have written to Buick with no response more than once. Also the o/s temp does not update until you reach 50 mph. Living in the city, this is not satisfactory. These simple complaints and no response are my big problems with Buick. Thank you

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Posted by trmn8r on 2012-12-11:
The two items that you mentioned sound like "engineered in" issues that have no solution.

I admit I am surprised that the temp does not update unless you hit 50mph. The logical reason is that the sensor is in the engine compartment, and they want air flow to push the hot air out so the sensor isn't perturbed.
Posted by At Your Service on 2012-12-12:
It's good for you to provide feedback to them. They're not likely to provide a solution with your particular model, but may help them with their engineering in the future.

Thanks for posting the review.
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Buick Tires Not Street Worthy
Posted by Docnierman on 10/22/2012
My 2012 Buick La Crosse came with tires that could not handle NYC potholes at all. In the first 6 months we had to replace 3 tires due to hitting a pothole at about 25 mph. They are supposed to be 'extra special' tires. Special defectives?
If you live in NYC or anywhere else where the streets have potholes, avoid the problem by choosing a different car.
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Posted by BigAl on 2012-10-22:
You can get various tires as an option on just about any new car. The standard tire on a new car does not meet all of the requirments different users in different parts of the country may need. To blame Buick seems a little odd.
Posted by Bill on 2012-10-22:
Tires on most new cars are designed to meet the minimum DOT specs and not much more. You're lucky to get 20,000 miles in normal driving.
There's no such thing as "extra special tires", more sales double-speak. If the tires don't meet your need replace them as soon as you can.

Another thing -- you're supposed to avoid the potholes, they can cause other damage.
Posted by trmn8r on 2012-10-22:
I would blame the tire manufacturer. The brand and model would be helpful. I'm curious as to what the failure mode is - I am assuming it is on the sidewall.

The tire provided on new cars car vary within the same model. I recall asking to have the wheels/tires swapped from one to another at a dealer once prior to purchase. I also have gotten lousy tires myself on a new car - a agree it is an unpleasant experience.
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Wouldn't you rather have a Buick???????
Posted by Katherineann1818 on 05/27/2012
MIDDLEBORO, MASSACHUSETTS -- My 2003 Buick has never let me down, it looks like a brand new car. I paid $14,00.00 dollars for it and thought I would have it for a long time! About a year ago I noticed some rust on the rocker panels both sides, it looked pretty serious to me but I am not an auto body person. I am just a stay at home mom, now grandmother. I spend most of my time on the highway going to see my grandaughters. On Thursday May 24, 2012 I needed and inspection sticker. My trusted mechanic said "You need tires." I said "Can you put it on the lift and check the rust for me before I buy tires". He came back and said "It is junk because of rust get rid of it. The rocker panels are rusted out and so is the radiator mount, I can move the radiator up and down it is going to fall out!!!" My Buick dealer was concerned took photos and sent a report to BUICK "we will call you on May 29, to talk."
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Posted by raven2010 on 2012-05-27:
The car is ten years old. Any warranty by Buick is beyond expired. Did you per chance purchase an extended warranty? And if so, is rust covered? it usually isnt.

You live in a state with very harsh winters---I wonder if they salt used for the ice and snow is what has caused the rust.
Posted by FoDaddy19 on 2012-05-27:
After ten years in the northeast, your car is not under any warranty, as the typical rust-through warranty is for 7 years at most. It's going to be your obligation to handle the repair costs yourself. Fortunately a rusted out radiator support is usually an easy repair.
Posted by trmn8r on 2012-05-27:
As a fellow northeasterern I can vouch for the severe winter environment we have due to ice melt applications on the roads.

I have 1995 and 2005 vehicles, and I must admit I would be very upset if they were in the condition that you describe. Unfortunately, I think you are out of luck. I don't believe you are going to get compensation, but please stop back if you hear anything.
Posted by katherineann1818 on 2012-05-27:
I did have extended warranty to February of 2010. The Buick dealer was very concerned about the amount of rust damage on the my car. It can't be driven and would not take a hit in an accident. The car is rusted beyond repair so that option is out. Thanks for all the comments, I will let you know what they have to say.
Posted by BigAl on 2012-05-27:
Written in the owners manual of most cars is the proper way to wash them when living in climates that use road salt. Many people disregard this and pay the consequences.
Posted by Starlord on 2012-05-28:
My mom had a 1957 Ford Ranch Wagon, and the car had a serious cancer problem. She took it to Earl Schieb, and the guy who did the estimate told her that the body work to repair the rust would cost a fortune. Fortunately (of course), he did body work at his home, and he could give her a huge discount. When we got the car back, it was gorgeous, the yellow and white paint job looking like a new jewel. About two weeks later, she went out to go to work one morning, and it was raining like a cow peeing on a flat rock. She got in the car and when she shut the door, she heard this CLUNK. He had filled in the gaping holes with wadded newspaper and Bondo. When it got wet, the paper gave way. Mom learned her lesson the hard way.
Posted by Katherineann on 2012-08-03:
Buick said my car rusted out because I drove it on the Mass. Pike and I don't have a garage. I bought a new Toyota Corolla. Buick owners should check under car for rust horror show! Good Luck!
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Automatic Windows Regulators
Posted by Spadguy1 on 06/23/2011
I just replaced the 4th window regulator in my 2002 Lesabre. To say that the part was poorly made is a understatement. My wife has a 2001, and we have replaced 2 reg, and have one window locked in the up position. I had a 1996 and replaced 1 or 2 reg, on it.

I bought Buick because of reliability, but the windows are not.
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Posted by trmn8r on 2011-06-23:
I feel your pain. I had two VWs that required numerous window regulator replacements. What can you do, other than lay out money over and over, not USE your windows, or change makes of car?

Helpful review.
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Speedometer Malfunction
Posted by Slf7665 on 03/30/2011
I have loved my Buick for all the time we have had it until last year. The first thing to go was the compass but We figured out how to fix that. Now My speedometer gets stuck and I don't know how fast I am really going. We have had the car serviced on a regular basis so it has been kept up. I would think that since this is a safety problem this should be a recall. We checked with a Buick dealer and we have been informed it will cost over a $1000.00 to have this repaired. WOW, the dash isn't even digital.

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Posted by dan gordon on 2011-03-30:
you should be able to find a speedometer shop for another opinion. Lots of cars went to plastic gears and they start slipping after a while. I would think any mechanic would be able to switch out another speedo even if you got one from a junkyard.
Posted by redmx3racer on 2011-03-30:
I'm not aware of any recommended maintenance that will prevent a speedometer from malfunctioning, and I work in a service department. Some things are simply malfunctions that can't be prevented. As far as "gears" go-older cars had mechanical speedometers like Dan is describing. Most modern cars have an electronic sensor in the transmission that is wired to the electric speedometer. So these days a speedometer failure is likely a sensor failure.
Posted by Anonymous on 2011-03-31:
Things break down after 7 years of constant use. You need to pay and fix this issue. It's your car.
Posted by Anonymous on 2011-03-31:
Go to a mechanic and get it fixed. Unless their was a mass problem with these speedometers, there is not going to be a recall. Be thankful the only problem you are having with your buick is a speedometer problem.
Posted by nstigator39 on 2011-03-31:
I also have a 2004 Buick Rainer and had the same problem, actually the vehicle has been very good except for the electronic issues I hae experienced with it. It was going to cost me $1200 to get it fixed, I called the 800 number in the owners manual and talked to someone who rejected any help, so ask to speak to the supervisor and was able to get it down to about $300 if I remember correctly. Good Luck.
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Don't Buy a Buick!
Posted by Debbie53 on 08/26/2010
Not only were the windows cheaply made for this particular year/model Buick, which windows either suddenly stop working or fall into the door never to be seen again, the automatic transmission for whatever reason goes unexpectedly as well. What a lemon this car is. I can't even give it away. And fixing the windows doesn't guarantee they won't break again. It costs $400-500 per window!

Buick never issued a recall for this because there wasn't a safety issue - no one has been killed yet. And no class action lawsuit was ever started. Why? How do you start one?
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Posted by klobbersaurus685 on 2010-08-26:
it's a 10 year old car. there are bound to be parts that need replaced
Posted by Weedwhacked on 2010-08-26:
Why would you want to start one? The lawyers would get all the money and you all clients would probably get about $12 each. Don't forget you have to pay your lawyer!
Posted by fast327 on 2010-08-26:
I have a 2005 Buick LaCrosse---couldn't be happier with it. Can't speak for a LeSabre though.
Posted by Anonymous on 2010-08-26:
We're talking about a 10 year old car here, what do you expect? Cars don't last forever.
Posted by bj on 2012-04-06:
I had a 2003 Buick regal that was recalled for a minor issue but the electrical system has had serious issues but I am tiredof getting nthe run around so it is sitting in my nback yard and a Ford Fusion is in my garage,I am 70 and this is then first car I have had that wasnt a chevy or other General motors .
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Buick Window Regulators
Posted by Retirednana49 on 08/04/2009
We have a 2003 Buick Century 4 dr. with 37,000 miles! We never have put the rear windows down. And 1 yr. ago, the right rear window regulator went out, the window was down, but we didn't put it down! No recalls, so it cost us $212.00!
This week, the left rear window regulator went out, costing $323.00! Buick said they know the manufacturer was having some issues with these! - SOME! We've owned Chevy, Ford, Toyota's, and NEVER, NEVER, replaced window regulators!
I hope someone starts a class action suit against the manufacturer & Buick, for continuing to use them!
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Posted by BokiBean on 2009-08-04:
I had a LaSabre (I loved the stuffins out of that car) and we had the same problem. The driver's side window regulator had to be replaced twice. Luckily, we had a mechanic who would find used ones to replace them, so they weren't so ridiculously expensive.

I feel your pain. Very helpful.
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