Burlington Coat Factory

Avoid!!! They Do Not Believe in Customer Service Whatsoever! - Purchase
KIRKWOOD, MISSOURI -- Wanted to make a somewhat large PURCHASE from them. Kirkwood store manager was rude and unwilling to help. They act like they ...
-- Complaint Posted by Toofunnyhaha on 02/05/2013

Poor Customer Service - Baby Registry
ORLANDO, FLORIDA -- I was in the Burlington Coat Factory store located on Orange Blossom Trail in Orlando, Florida yesterday, store number 322, at ...
-- Complaint Posted by Jota27 on 01/23/2013

I Purchased Bad Merchandise, and Could Not Return It, With a Receipt. - Sweather
MARIETTA, GEORGIA -- I purchased $100 of merchandise from BCF, which one item was a sweater for $19.99. I wore it about 3 or 4 times, and it began ...
-- Complaint Posted by Emricks46 on 01/20/2013

Poor Management
SYRACUSE, NEW YORK -- I used to work for BCF from Nov.4th 2012 to Dec.20th 2012 {seasonal} and in that short time I was there, I was shocked as to ...
-- Complaint Posted by Annie14cavanaugh on 01/03/2013

Talk about service at Burlington if you feel lucky hitting Powerball - Coat
PHILADELPHIA, PENNSYLVANIA -- Customer Service was so Rude. Enough about this store's customer service. This store has to come down eventually because of all ...
-- Complaint Posted by on 11/06/2012

Cannot return the item which is worn once
FREMONT, CALIFORNIA -- I got an expensive dress for my daughter, she wore it just once and it has the small yarn bubbles every where. when I tried to ...
-- Complaint Posted by Akshyanya on 06/05/2012

Debit card purchase: charged twice
CHARLESTON, SOUTH CAROLINA -- On April 1st, I purchased a few baby items from BCF. The items, with tax, totaled $11.90. I thought I had made a terrific purchase, ...
-- Complaint Posted by Mbayasud on 04/04/2012

Frustrating Customer service
BURLINGTON, NEW JERSEY -- My Fiancee and I have a baby registry set up through Burlington. I would not recommend them to anyone after the experiences that ...
-- Complaint Posted by Napatom2005 on 03/09/2012

Poor service - returning shoes
LAKEWOOD, WASHINGTON -- I came in Burlington in lakewood wa and I was told I could return my shoes back for a better pair drove clear across town to ...
-- Complaint Posted by My_life_32 on 02/22/2012

Consumers Beware - Debit Card Purchase Double Charged
HUNTSVILLE, ALABAMA -- On Dec 20, 2011 I made a purchase of 50.72 at Burlington coat Factory and my debit card transaction was "supposedly" not being ...
-- Complaint Posted by Cloydt15 on 12/25/2011

Good Customer Service -- Informative Posted by Tasha willams 49 on 12/12/2011

Refusal to purchase - Toddler dress
EDMONDS, WASHINGTON -- I only get out with out my kids to shop about four times a year. Yesterday I had one of these opportunities. One of the items ...
-- Complaint Posted by Hollyanne7794 on 11/09/2011

You Are A Rude Cashier!
NEW YORK, NEW YORK -- I just had the most horrible experience at the Burlington Coat Factory on 23rd St and 6th Ave in NYC. I was waiting in line ...
-- Complaint Posted by HRSavvy on 12/03/2010

Do not appreciate employees
OHIO -- I have worked for Burlington Coat Factory for the past 9 years. I used to love my job and enjoyed going to work everyday. I traveled ...
-- Complaint Posted by Hard workin employee on 09/13/2010

A good day for jewelry - jewelry -- Compliment Posted by Mrs.Mary on 08/27/2010