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Butler Toyota


1 Reviews & Complaints

Beware Of Financing Hidden Fees
Posted by Dolphin1016 on 03/06/2008
INDIANAPOLIS, INDIANA -- Just recently bought a new car. While arranging financing with the Finance Manager he explained to us very quickly the extended warranty Toyota offers. He then proceeded to work on the finance papers. As we were getting ready to complete the papers I asked him about the extended warranty. He said he already included it in the financing. He included it without asking us if we wanted it or not!!!

The price was almost $1500. When making a purchase here be aware of them sneaking in the extended warranty charge.
     
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Posted by Anonymous on 2008-03-06:
Always completely the contract before signing. That's when you can find the real hidden items. If anything is not right then immediately protest to get it removed. Should they refuse just walk out.
Posted by Anonymous on 2008-03-06:
Not only should you read it, you should make them go through it item by item and explain what each one represents. As PB says, if they refuse to do this, just walk out. Last car I bought, I actually did have to threaten to walk before they would do so, and it turned out that they had forgotten (innocently, I believe) to include my trade-in in the deal.
Posted by Anonymous on 2008-03-06:
Speaking of trade-ins, never tell them you are providing a trade-in until you get the final price of the new vehicle.
Posted by Anonymous on 2008-03-06:
Speaking of trade-ins, never tell them you are providing a trade-in until you get the final price of the new vehicle. Most dealers will increase the new vehicle price when they know you have a trade-in.
Posted by lepearso on 2008-03-06:
I've got better advice...don't go through the dealership for financing. It's all too easy for them to sneak in things like extended warranties, extra fees, gap insurance, life insurance, and whatnot. They get a big commission on these extras. Instead, get pre-approved on a car loan from a bank or credit union. Negotiate the best price, and then deliver the check personally.
Posted by forcomplaintsonly on 2008-03-21:
There are a lot of car dealers that do that, that is because it is a high profit item, your regular warranty covers anything major, everything else you are responsible for and therefore the extended warranty is probably not the money. That is why it is always good to look over everything before signing and ask questions, if they require you to add it on or make you uneasy, then get up and leave. If they are honest, they will call you to come back and they will do it your way, if they don't call you back, then there is something shady going on and you are better off not going back.
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