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CabinetsDirectRTA.com


1 Reviews & Complaints

AKA ERetailTherapy.com ShopdropRecycle.com Will Rip You Off!!
Posted by Janed123 on 02/05/2011
CHICAGO, ILLINOIS -- Sort by: Date | Popularity | Natural Search
Frank Lamark (Complaint)
Posted: 2011-01-22 by frank lamark
Florida Texas Nevada
Frank Lamark...
All Brite Kitchen Frank Lamark - cabinets (Complaint)
www.cabinetsdirectrta.com
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www.cabinetsdirectrta.com
Posted: 2010-08-24 by rodr
Theft
Frank Lamark is a liar and a thief he continues to steal from the community. The Con-Artist is using RTA-Cabinets and Cabinets Direct to continue to steal from people. DO NOT ORDER FROM THIS Thief!!! The location All Brite Kitchen 367 Georgetown Square, Wood Dale, IL looks closed and the phone is disconnected if you have outstanding cabinets or refunds you will not get it...
Frank Lamark - All Brite Kitchen (Complaint)
ERetailTherapy.com ShopdropRecycle.com

www.cabinetsdirectrta.com
Posted: 2010-08-24 by rodr
Theft
Frank Lamark is a liar and a thief he continues to steal from the community. The Con-Artist is using RTA-Cabinets and Cabinets Direct to continue to steal from people. DO NOT ORDER FROM THIS Thief!!! The location All Brite Kitchen 367 Georgetown Square, Wood Dale, IL looks closed and the phone is disconnected if you have outstanding cabinets or refunds you will not get it...
All Bright Kitchen & Bath (Complaint)
Posted: 2010-06-05 by PJMMurphy
All Bright Kitchen & Bath
company! You will regret--Frank LaMark is a criminal--he will take your money and not get the job done!! Go to the BBB and read the complaints--rating with the BBB is an F !! His company is a scam--do not believe ANYTHING he says--he is a liar...
All Brite Kitchen & Flooring Design (Complaint)

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www.cabinetsdirectrta.com
Posted: 2010-06-04 by rodr
consumer fraud complaint
Flooring Design owner Frank LaMark located at 367 Georgetown Square Wood Dale, IL 60191 630-773-0793 for custom cabinets for my basement. It's June 4, 2010, almost two years have passed and I have not yet received my cabinets or any refund in that matter. I have visited called and argued with this man and nothing...
All Brite Kitchen & Flooring Design (Complaint Comment)


www.cabinetsdirectrta.com
Posted: 2010-11-17 by goneon2long
consumer fraud complaint
that this scumbag, Frank LaMark, has given up his business license in Wood Dale, and is being actively pursued by the prosecutors for fraud, etc. Never have I met such a pathological liar, cheat, schemer who has no conscience at all, or plan in doing fair business, or who he takes down with him...
All Brite Kitchen & Flooring Design (Complaint Comment)


www.cabinetsdirectrta.com
Posted: 2010-08-24 by rodr
consumer fraud complaint
Frank Lamark is a liar and a thief he continues to steal from the community. The Con-Artist is using RTA-Cabinets and Cabinets Direct to continue to steal from people. DO NOT ORDER FROM THIS Thief!!! The location All Brite Kitchen 367 Georgetown Square, Wood Dale, IL looks closed and the phone is disconnected if you have outstanding cabinets or refunds you will not get it...
All Brite Kitchen & Flooring Design (Complaint Comment)
Posted: 2010-06-05 by PJMMurphy

www.cabinetsdirectrta.com ERetailTherapy.com ShopdropRecycle.com
consumer fraud complaint
Do Not Use This Company!!! Frank LaMark is a criminal!! He will steal your money and you will not get your job done!! Do not believe anything he says--he is a liar--His corporations have been involunarily dissolved and is now working under Cabinets Direct--Read reviews under BBB--his rating is an F!!! Avoid at all costs...

Read Company Response
Company Response on 11/01/2012:
This review has come to my attention recently and I wanted to address it personalty. The customer placed an order for Wheaton Cabinets which are a white painted cabinet. The manufacture defects that the customer addresses where 100% covered by the manufacture and were Fed Exed at no extra charge to the customer or Cabinets Direct. We are the retailer and pass all freight info the distributor sends us to the customer. The info the manufacture sent us was incorrect. We understand this, since they service thousands of orders a month there is a margin of error.We understand the frustration with the customer being without there kitchen and did expedite the warranty claim with the manufacture on the customers behalf.

To address the damaged pieces. I personally drove from our Chicago Warehouse to Indiana to hand deliver the damaged pieces since the customer expressed the urgency of there project. I take customer service very seriously and will continue to do this.

To my knowledge the customer has received all there pieces including the warranty pieces and there kitchen remodel is complete.

As the customer states we have NOT changed our name at all. Cabinets Direct has been in business since 2010 and continues to operate to this day. Since then we have serviced over 2,000 customers in the USA and in Canada. We do hold a dominate presence on the internet and do sell to hundreds of customers every month.

Again we at Cabinets Direct take customer service and our products very seriously. So seriously we back all of our products with a 30 day money back guarantee. Since 2010 we have not had one customer return a kitchen cabinet purchase back to us.

To conclude this review. If any customer has any question or concern you may address me at 1-800-531-0290 and I will handle your customer service issue personally.

Frank LaMark
President
Cabinets Direct
     
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User Replies:Close comments

Posted by Alain on 2011-02-07:
Illinois Consumer Protection Office 800-386-5438.
Posted by Customer Testimonials on 2012-11-01:
Impressed with Workmanship and Quality
We are finally getting kitchen cabinets put together and installed.
They are Beautiful and my husband (who is not easily impressed) is very impressed with workmanship and quality of these cabinets. He actually loves them as much as I do!!
July 2012, by Julie M. from Attica, Indiana


Hazelnut Glaze Kitchen Cabinets

I wanted to send in a Picture of the cabinets that I ordered from your company, CabinetsDirectRTA. I am very pleased with the quality of these cabinets. The finish is great and the cabinets arrived without any damage. Building them took a little time but was pretty easy. The price was far more competitive than the big box stores in my local area, in fact, your price was better than their “in stock” cabinets made of pressed wood.

They are sturdy enough for the granite I added and allowed me to have the kitchen I wanted while staying within my budget. Thank you for providing such a fine product at the right price.

June 2012, by William B. from San Antonio, Texas




Espresso Shaker RTA Cabinets

I just wanted to take a minute to tell you I have assembled 2/3's of the Espresso Shaker Cabinets that I got for Mrs S., She is almost overwhelmed with their construction and elegance, she loves them. I might add they were very easy to assemble and they are gorgeous very very nice quality materials. I will be buying more cabinets through you and your company in the future.

February 2012 , by Patrick H. from Indianapolis, Indiana



Cabinets just arrived!

We opened one box and they are so incredibly HANDSOME! Our carpenter is impressed too.

Thank you for your patience with us.

Until the next order!

THANK YOU!

August, 2011 by Erick and Karen B. from Phoenix, Arizona





Fast and easy to talk to, Just how I like it!

I have been dealing with Julie and she must think I'm crazy with all my questions about what the RTA Kitchen Cabinets are made of, how thick the shelves are in the kitchen cabinets and my 17 phone calls about what the stain looks like on the cabinets, but she couldn’t be more patients with me. Keep up the good work!

November, 2010 by James T. Chicago Illinois



Staying on Top of Everything

I'm a realist. I understand in construction thinks can go wrong. But when my contractor was off on the measurements that I gave to Cabinets Direct, they helped to correct the issue before my order was shipped.

January 2010 by Debbi H. Queens New York



Cheap Price must mean cheap quality?

I was so nervous about ordering such a big purchase online from someone I never met before. But the people over there were very helpful in sending samples quickly. When I was ready for my order they went over it with me before shipping it out.

September 2010 by Angie A. Austin Texas



I can't believe my neighbor spent $15,000 on her cabinets, when I only spent $4,000!

When I saw an ad on the internet for RTA kitchen cabinets as low as a couple thousand dollars I thought it was a scam or some cheap particle board crap. Wow you guys really came through with the good stuff. Just don’t tell my neighbor the good deal I got.

May 2009 by Rick N. Los Angeles California



If I refer anyone else to you can I get a job?

I can't stop telling people how awesome my RTA Cabinets are.

June 2009 by Amy R. Tampa Florida



FREE samples? What’s the catch Junior ?

Actually a customer statement, not really a testimonial. But he was a joy to work with so we had to give him an honorable mention here :)

June 2009 by Tony "Fast Tony" M Boston Massachusetts



Thought We Were "Pazzo" Ordering Online

In Italian my family called me "Pazzo " meaning "Crazy "in Italian for buying such a big purchase online. But when I finally receive my RTA Cabinets a couple weeks later. I almost fell over on how good looking they were. Grazie!

February 2008 by Lina P. in Chicago Illinois
Posted by Cabinets Direct on 2012-11-01:
I disagree with the comments Impressed with Workmanship and Quality

We are finally getting kitchen cabinets put together and installed.
They are Beautiful and my husband (who is not easily impressed) is very impressed with workmanship and quality of these cabinets. He actually loves them as much as I do!!
Julie M. from Attica, Indiana
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