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Calphalon Consumer Reviews

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Inferior Product, Poor Customer Service
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I purchased a $300+ pot set thinking it would last me "forever". When I tried to use the larger stock pot, I found out the lid did not fit the pot. I contacted Calphalon and they told me to send the pot back (at my expense) but keep the lid. I explained the problem WAS the lid, but that was all they told me. I asked if I'd be reimbursed for the postage since the product was faulty and was told that I would not be reimbursed.

Basically I now have a pretty useless pot in my set (it would be great for soups or corn on the cob or chili - but not without a lid!) and would steer anyone that I could away from paying the premium price for a company that doesn't stand behind its product. I ended up contacting the BBB, but have not heard anything from them (the BBB). All I wanted was a replacement pot and/or lid. All I got was expensive phone bills (I live overseas) and no results.

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Calphalon Rating:
1 reviews & complaints.
Contact Information:
PO Box 583
Toledo, OH 43697
888-626-9112 (ph)
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