Cape Ann Audio - Page 2

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1.0 out of 5, based on 2 ratings and
14 reviews & complaints.

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Cape Ann Audio_Watch Out
Posted by on
Watch out for these guys on Ebay and do not expect a cordial response. A couple of years ago I wanted to bid on a Yamaha receiver that Cape Ann had. I asked if the unit had a remote. I received a very terse and insulting surprise that "if I was a serious audio fan, I would know that this unit did not have a remote and should not waster their time." Cordial question, rude response. I passed on bidding.

Some time earlier this year I tried to bid on another item (making sure I did not ask any questions) and found that they had BLOCKED me from bidding!!!!

Think someone over there has a serious anger management issue!
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Letsrock on 12/02/2010:
Just had the same horrible experience. Crazy...I was blocked as well for asking simple questions....Good luck....
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These People Are Nuts!
Posted by on
BOSTON, MASSACHUSETTS -- Hey ebayers take heed.

I heard from a co-worker of mine that these guys are wound a little to tight.

He asked them some questions about an item they had for bid and they just kept sending him threatening letters back!

He said he never even placed a bid and they just started sending him harassing emails.

Luckily I've had no problems with eBay but I also haven't purchased from these guys and don't plan on it. Just watch out!!!!
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User Replies:
BobJohn on 07/11/2008:
Have you friend post the complaint and add some details.
zimmer on 07/11/2008:
He filed an abuse report or something like that and placed a block on them. The last time I talked to him they (eBay)were looking into it.

Castor75 on 12/26/2008:
I simply asked them why a listing was removed and they sent an angry , sarcastic and threatening email. Said they reported me to eBay for violations and said any more contact would result in legal action. Pretty high on themselves.
Do what I did. Tell them to go f*&k their wh@re mother.
bwdinhb on 04/15/2009:
Too funny! I found this looking to see if they had a website. Here's the email I received when I asked for the dimensions of a subwoofer they had up for bid: Oh, yeah.....we REALLY want to do business with YOU! Some 'nice' things you've said in your 'Feedback Left For Others' (A PERMANENT part of your PUBLIC record): " ZERO RESPONSE to MULTIPLE REQUESTS for Exchange-Cannot"; and:".. But Not Packaged Properly"; and:"Zero Communication,"; and:"No Word from Seller,"; and:" Didn't Look "New" But Refunded-Note That Seller Charges 2X Actual Cost of S/H"; and:"Not Bad, but Not Great"; and:" New, But Box In Poor Condition, Not Suitable for Gift Giving-Overpriced Shipping"; and:"Leaked whisky during ship & didn't state top can't be removed-No Answer to email"; and:"Not Quite as Expected"; and:"Only
Satisfactory: Advertised as "New" but Not In Retail Box".
And all THIS
in LESS than a year!! Not ONLY has eBay PERMANENTLY Blocked you from EVER bidding on our auctions, but, if you so much as attempt to contact us again, via any means, eBay's Trust & Safety dept. (whom we've contacted) will ban you for harassment, and we'll have you arrested for the same charge by the California State Police.
Have a nice day....

coach87 on 06/02/2009:
I'm not sure what happened but Dennis the owner of Cape Ann Audio may have gone off the grid. I have both sold equipment to him and purchased as well. A little over a year ago...I was banned from bidding on his items for no reason. He won't return my emails and his phone went dead. I always respected his opinion and have been happy with his service. I have picked most of my equipment up at his house or he has delivered it to mine. I'm not sure what happened to him but maybe I will never know. I can't contact him. Coach
mskaren72 on 07/08/2013:
I told them to go f_ themselves too. They STALKED my feedback account too and although I have 861 positive feedback rating, they questioned my bid on one of their items. They are a bunch of nut cases and I will write about this on every page that I see concerning them so that EVERYONE knows what kind of PSYCHOs their dealing with.
BOSman779 on 10/17/2013:
I need a phone # for Dennis. I am trying to get a replacement part for something he sold to me a year and a half ago. That old phone # does not work anymore. Thanks for any help.

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Asked a question about item on Ebay
Posted by on
I asked a question on an item that cost over $800.00 and they responded with a sarcastic answer and then bared me from bidding on the item. These guys must be running a scam or something, no ebayer with a rating like they have would do this.
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User Replies:
unhappy999 on 11/28/2010:
I wouldn't spent $800 on eBay, too risky. I think they did you a favor.
werelucky on 11/28/2010:
Yup, no loss there.
Skye on 11/29/2010:
I agree, they did you a favor. I've neer used EBay, but lately, there are nothing but constant complaints about them.
MDSasquatch on 11/29/2010:
Honestly, I buy most of my stuff from Amazon or COSTCO, I pay a fair price for quality and peace of mind.

Haven't used eBay in a LONG time
Letsrock on 12/02/2010:
I had the same horrible experience. So RUDE. See the 12/2/2010 right up. Can not believe they have 100% rating....CRAZY and really scary there sellers on Ebay have this behavior
Emersiveav on 05/02/2011:
Yep same here they band me from buying since I cancled my bid to try to bid ona newer item they had for less money. They then sent me a very rude emial. F these guys!
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Cape Ann Audio
Posted by on
I ordered a Bose Acoustimass 16 from these guys on a Monday. I had it by Friday and it was everything they represented as. He called to check on the sale, sent the tracking number and a follow up email. System works GREAT! Good doing business with them.
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Alain on 02/03/2010:
Give them a favorable rating on 'Local Reviews'.
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