I've used Care Credit twice so far. I paid the monthly payments online with 100% success. I was charged no interest because I adhered to the agreements. There were two instances where I needed to speak with someone on the phone. Both were great experiences with nice, well-spoken people.
The first person happily took off the extra optional insurance charge for me. The second person was very kind when I explained I had made a payment late due to a death in the family and she assured me everything would be fine with the account, which it was. I am now ready to borrow again for my family's eye care.
If you are honest and responsible, this company is tried and true and just right for you!
I took out a loan for a medical procedure a year ago/. I feel *** for not researching this company more'. Basically I was told I had a zero interest loan for 12 months that ended September of 2011 (this ... read full review2 Replies - Latest reply on 09/26/2011
Medical emergencies bring out the best in some, the worst in others. Well, needless to say...CareCredit brings out the absolute worst!!! Simply and to the point, they take advantage of patients in a bad ... read full review1 Replies - Latest reply on 06/08/2011
Magnanimous Rip Off!!!
Terrible card with terrible terms and terrible customer service. They don't care about their customers at all. You begin with 0 APR for some time, but god forbid something goes wrong and you're unable ... read full review8 Replies - Latest reply on 04/02/2011
Worst Company Ever
EL PASEO, TEXAS -- This is the WORST company I have EVER had to have the misfortune of working with. My little kitten broke her leg and I used the Care Credit as financing. They kept tagging me with late fees of $40 even ... read full review2 Replies - Latest reply on 11/22/2010
Every single representative that I spoke with in this company during my "deferred interest" period was terrible. Most were rude and generally unhelpful. Also, if you wish to make a payment via phone, you must pay $15 to do so. They want a payment from you to be able to pay them? Really? I left this company with a great distaste for them as a whole. I recommend that no one ever uses this company in the furture. Save yourself the hassle and choose another vendor.2 Replies - Latest reply on 10/21/2010Add reply
Stay Away From This Company
There are a number of problems with CareCredit, (CC), none of which parent company, GE, apparently cares to change or address, so consumers beware.
The premise of this card is based on whatever CC ... read full review2 Replies - Latest reply on 06/09/2010
Credit card thieves
EL PASO, TEXAS -- To whom it may concern:
The purpose of this letter is to file a formal complaint on CareCredit for "TERMINATING PROMOTIONAL INTEREST FREE OFFER" without proper notification. (violation of statue 226.7 ... read full review3 Replies - Latest reply on 05/04/2010
Care Credit, GE Money
ORLANDO, FLORIDA -- I to have had issues with Care Credit (GE Money).This is my second time with Care Credit & they have not changed their business practices at all. My payment is due on the 22th of the month. I just received ... read full review8 Replies - Latest reply on 04/07/2010
I have had CareCredit for years and we have always paid more than the minimum amount. Sometime we would pay two or three different payments in a month and thought we were paying it off. Come to find out ... read full review7 Replies - Latest reply on 06/10/2010
We thought we were making advance payments on out account. During the last 12 mos, we paid in $5000. More than the min amount due. Sometimes we would send in a payment 3 or 4 days after due date but paying ... read full review13 Replies - Latest reply on 01/07/2010
Outrageous fees. Beware
I have a Care Credit card that has had a 0 balance for over a year. My interest rate was 20%. They have now raised it to 30% for no reason. This is how much they appreciate me keeping my bill paid in ... read full review3 Replies - Latest reply on 09/22/2009
All other complaints against this company as stated by the other guests are true. They always make mistakes in their statements.
I have set up my regular automatic bill pay at my bank of America online banking and lately I found out that I have been charged late fee of 39.99 for 5 months. I called the company and I was told that the due date fluctuates!!! What the ****? For an unsuspecting customer, that's ***** stealing!!!
Care Credit / G.E. is a big scam
ORLANDO, FLORIDA -- Care Credit/ G. E. Financial.
They are complete crooks. Extremely deceiving. Judging from the cold tone of their customer service reps, I knew they get these calls all the time disputing their unethical ... read full review5 Replies - Latest reply on 01/07/2010