Two months after I purchased a Waveceptor watch it filled with moister and stooped working. Warranty was denied because there was invisible crack in the case. I never even dropped the watch on the carpet!
Casio has large number of defective cases and is not warranting them.
Casio Bad Customer Service
My name is Leah, a Casio customer. I called the Casio Repair Center in October of 2008 for instructions on how to send my camera in for a repair estimate. I sent my camera in for a repair estimate in ... read full review1 Replies - Latest reply on 02/11/2009
DOVER, NEW JERSEY -- I recently sent a camera in for a repair that I thought should have been under warranty. It was a problem with the zoom and there was no physical damage to the camera. I received a letter from Casio claiming the camera showed signs of being dropped and that they were going to charge me $134 to fix the camera. I requested photos of the camera and explained to the customer service representative that the camera had not been dropped and there was no physical damage. After several phone calls and over a month of waiting I finally received pictures. The camera was not in the same condition as when I sent it to them. There was a very piece of the camera protruding out where the shutter and zoom functions are. Something I would have definitely noticed when sending it in. After conducting some Internet searches on Casio and Casion Repair there are many others experiencing similar issues I am.
To top it all off, I received a letter from Casio asking me if I wanted to upgrade my camera to different reconditioned model, my old camera would be destroyed (probably sent to someone else). I have requested that my camera be sent back to me.
Not Honoring Warranty
BLUE RIDGE, GEORGIA -- The lens quit extending on my camera that is only 8 months old. It has a 1 year warranty, so I returned it Casio for repair. I receive an estimate for $119.00 plus shipping & handling to repair this ... read full review2 Replies - Latest reply on 09/09/2008
COMMERCE, TEXAS -- I bought this camera and when I went to take a picture it fell and now the lense thing is out and won't go back in. The company is telling me that I have to go through this long process which I have no time for, and no money for. I have bought 3 cameras from Casio and I am a loyal customer. I expect them to treat me that way. I just want another camera. And I can send in the one that isn't working. I just do not have time to go through all of what they are asking me to do. And to get the camera fixed will cost more than just buying a new one. Which I have no money for.
5 Replies - Latest reply on 03/18/2008Add reply
So right now I have 3 broken Casio cameras. And not one time have I been able to send them back. Its too expensive! So I just want a new camera, and they can have all the ones that are broken!