Causeway Ford

1 reviews & complaints.

Fraud And Bad Service
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MANAHAWKIN, NEW JERSEY -- When you buy a car at Causeway Ford (manahawkin nj)you get free oil changes for as long as you own your car.You actally get a laminated card to present to the service writer.If you get just an oil change the receipts show the cost and then no charge at the total cost line.If you get any other work done at the same time as the oil change they add in an oil charge.If you don't read receipts you would never know this.Bottom line is I complained to ocean co. Consumer affairs and they agreed with my complaint and sent it on to the attorney generals office.I'm still waiting to hear of any results.In all I had 3 receipts over the span of 3 years that had an oil charge for my so called free oil change.There is no sense having the owner see this because he refused to address my letters and phone calls.That's why I had to file a complaint
     
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User Replies:
Anonymous on 2007-02-21:
Are you saying they charged for oil changes even though you had other work done? If so, why didn't you point that out when you picked up the car?
fishinfool on 2007-02-21:
MYSELF LIKRE A LOT OF PEOPLE DID NOT CHECK ITEM FOR ITEN ON THE REPAIR BILL TILL ABOUT THE THIRD VISIT.WHEN I SAW THE OIL CHARGE I WENT BACK TO MY RECIEPTS AND NOTICED THE PROBLEM.
THAT'S WHEN I CALLED AND WROTE LETTERS TO THE OWNER WITH NO RESPONSE.ALSO NO RESPONSE FROM THE SHOP MANAGER.I THINK THEY WERE HOPEING I WOULD JUST GO AWAY.
fishinfool on 2007-02-21:
THEY CHARGED ME FOR 5 QUARTS OF OIL...AROUND $13..IT'S NOT MUCH AND IS WHY I DID NOT NOTICE THE EXTRA CHARGE ON MY BILL TOTAL...QUESTION IS --HOW MANY PEOPLE DID THEY RIP OFF?
IF MY COMPLAINT WAS NOT LAGIT. THE CONSUMER AFFAIRS WOULD NOT HAVE SENT IT TO THE STATE FOR FURTHER INVESTATION
Anonymous on 2007-02-22:
First please turn off your CAPS. Did they charge for the filter as well? The next time you go for an oil change bring the receipts with you and calmly ask them to either provide a refund or credit for future repair work.
Bruce garcia on 2014-08-25:
Been on the phone with them since Friday to purchase a14 explorer at a great price.made an appointment to see the truck a 6pm got there 1hr earlier and was told the truck was sold a 1/2 ago but the salesman wanted to show us a no something up with a ridiculous markup.can you say bait and switch
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