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Cell Phone Trek

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1 Reviews & Complaints

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Posted by Fern.porras on 02/15/2012
1) The item that I ordered from Cell Phone Trek's website was captioned "in stock" at the time of my order, which was not true. 2) After six weeks, they still don't have the item in stock, and don't know when it will be in stock. 3) Customer Service doesn't respond to emails AT ALL, so forget trying to email them. 4) They get defensive on the phone when you try to pin them down to any specifics. 5) They debited my bank account the day AFTER I emailed them asking them to cancel my order, and knowing that they didn't have the item in stock. (That was the last email I sent- so it's obvious they read the emails- they just don't respond to them)
     
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Posted by Richard on 2013-05-23:
Have the same experience. Placed order on 4/12/13 for item they stated was in stock. As 5/23/13 still haven't received the item and they don't respond to any emails and calling customer service is a waste of time also.Cell Phone Trek is a ripoff and I would not recommend that anyone order from them.
Posted by dell on 2013-08-06:
omg I placed an order for a cell phone cover - web sight said it was in stock -on 07-12-13 - i called them on 07-23 - was told it was on back order I again called on 08-06-13 told the same bull they debited the money from my bank stay away from this scam company
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