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Cellphoneshop.net


2 Reviews & Complaints

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Fraud Company from China
Posted by Darkside4874 on 10/13/2010
Ordered new Stereo bluetooth headset, after 10 days received a Refurbished one, I could tell from the port the bluetooth charges is all scrapped and repaired as water might have gone in. It is definitely refurbished one, on top it, It does not power on. Item charges but the power on button does not work, all I can do is trash this product, Customer service is asking me to ship it back to hongkong, definitely not in US to get full refund, so need to evaluate either to trash or ship it back and wait for refund.

Avoid buying from this Company. Most of the products are refurbished/repaired no manuals, junk
     
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Posted by Anonymous on 2010-10-13:
File a chargeback on your credit card. Unless you agreed to a refurbished item, it should have been brand new. Thanks for the post, you really can't trust a lot of these online companies and it's not always easy to figure out they're shady before ordering.
Posted by Anonymous on 2010-10-13:
They have very poor quality items (even the new ones). A bargain isn't always a bargain. One of their chargers burned my phone up. I did not send it back though because it would have cost me more to return it than it cost and if you risk paying to return it, you have no guarantee that you will ever receive a refund. Then you are screwed over x 2. All depending on how much it cost, you may have just purchased a lesson learned.
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Cellphoneshop.net is a FAKE ELECTRONIC COMPANY
Posted by CellePhoneBattery on 03/21/2010
On Sun Jan 24 11:21:32 PST 2010 I bought a new lithium battery from this company.
Before buying it I wrote to the cellephoneshop.net to mail me a new battery, not a used one; otherwise I didn’t want one. They emailed me back that the battery was brand new.
When I got it in my mail-box, I tried to charge it, but it didn’t.
I went to a Celle Phone Store and told the situation. After a careful examination the battery technician told me that the battery was a fake one.
I went to the post office to mail back the fake battery to the cellephoneshop.net. I had their envelope and I wrote their address, but the post man told me that that wasn’t an address at all. I insisted to mail it to that address. And I paid $4 to mail it.
I had included in the envelope the paper order in which I wrote, “this battery does not work. Please send me a new battery; otherwise the money back. But the post man was right. Well, there was an address, P. O. box 14444 or 24444 (I don’t remember it now exactly) but it was in Hong Kong. I never received an answer from that day. My battery might have gone not to Hong Kong at all, but in trash; and I’m thinking that the cellephoneshop.net exists in the middle of the USA not in Hong Kong.
Later, I emailed to cellephoneshop.net and tried to get an answer, but never did.
My advice to those who want to buy a Celle phones, batteries, or other electronic equipments, is that they better think before spending their money for nothing.
     
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Posted by MRM on 2010-03-21:
I have shop at cellphoneshop.net numerous times and they are a legimate company. Yes, they sell cheap batteries and Im okay with that. You get what you paid for. Other items I have purshcase include cases for my BlackBerry, and several other phones and they held up pretty good. The prices are a bargain that I would always buy in pairs.
Posted by Duty free? on 2012-03-02:
Fisrt of all realize that ANYONE can post a reply anonymously here. So positive replies could be coming from those being complained about. I have been doing a bit of research on Cellphoneshop and there are quite a few very fishy things about them that caught my eye. First they appear to be a US based vendor but their only address in the US is an anonymous post box. Second, they make it appear as if they are selling "closeout" items but are actually selling badly made fakes or counterfeits through a Hong Kong address. It too is an anonymous post box address. Third, they avoid the 20% import duty by falsely claiming the items are "gifts". That isn't just fishy..that's a federal crime. Finally the credit card processors they use change often and are often red flagged for credit card fraud/ID theft before they change. If you do a thorough search of both the cellphoneshop.com and .net web addresses you find hundreds of complaints about everything from quality to outright fraud....including ID theft. So..if you buy from these folks only used Paypal (if Paypal is still doing business with them) and threaten to complain to USPS/Customs if they won't refund both your cost AND the cost of returning the items you recieved. They will agree. Which I suppose is the final tip they are not a legitimate business.
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