Unadvertised Fees Being Debited From Personal Accounts
Posted by AuntJP on 11/10/2008
The free bottle of POMclear for "just" $8.95 shipping ended up being $44.85 debited from my account! Their website contact info is NOT valid. I tried it & they used an invalid/inactive ISP, most likely due to former complaints! The initial ad didn't have any terms or conditions that I could see, nor any membership fees. I looked for that!
Is there legal help anywhere? Is there an attorney group that will take on this sponsor involved in the Rachel Ray Cookware promotion?!
I entered the cookware promo, accepted a 14 day trial offer (pay only $4.95 shipping & handling), cancelled when it proved false, and was promptly charged $39.95 on top of the $4.95!
I placed an online order to the following company, a promotional sponsor of the Rachel Ray cookware.
Central Coast Nutraceuticals, Inc.
[snip - no names please]
2375 East Camelback Rd., 5th Floor
Phoenix, AZ 85016
Toll-free Customer Support:
Phone: 1-888-692-8352 [NOTE: The telephone # goes to FL address!]
Available M-F 6am-5pm MST
I cancelled the order via telephone (1-888-692-8352) and the online contact form (www.GetOrderHelp.com), within the 14-day risk free trial offer. The 14-day trial offer begins when I receive the product – NOT when it was ordered, per their Terms & Conditions.
I followed the Terms & Conditions, to the extent of double-cancelling. I do NOT owe this charge. For what it’s worth, I cancelled this order as SCAM!
I contacted my banking institution; they do not seem to think that I can get my money back, using the excuse that often times it’s an over seas venue. They promptly cancelled my CC!!!
Is there any help out there in stopping these people? They represent so many variations of so much stuff that unsuspecting people fall prey to.