EDISON, NEW JERSEY -- Buyer beware!!! I Just want every one to know to watc out for a company called Chamonix....they are an Edison Nj Based company who advertise on TV. They suck you in with a special offer of 3 face creams (eyes, neck, face) with a free trial offer of only $6.95 for shipping and 30 days to decide. That was the easy part! I liked the creams until I saw the actual prices! 2 creams with shipping $90.00!
And that's what they consider at a 65% discount to you! I tried to call and cancel the scheduled order before the 30 days were up. This is where the fun comes in! No one can help you cancel! I got a moron on the telphone. So then along comes the unwanted order! I call again, ger another idiot who claims they are a fall over service for taking the calls for the Company....cannot give me a return Auth> OK So I call again and finally get a person who says she works for the company and she precedes to tell me yes she can cancel my membership but I am stuck with the 90 dollar bill because the company policy is they do not allow returns on discounted merchandise.....Now bear in mind everything in their catalog is discounted!!!!!! And I even went to their website before I ordered and it has plastered all over their site 4 month money back guarantee. But only on products not discounted. But until you actually get their catalog which comes only with their free trial offer....you don't know that EVERYTHING is discounted!!!!! So how do You spell RIP OFF AND SCAM? CHAMONIX!
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Taking advantage of the elderly
Posted by HannahCannah on 2009-10-26
EDISON, NEW JERSEY -- My Mom ordered the so called "free" products from this company and one of the products actually burned her face. She called about returning the products and was given the runaround but finally got a return code. She had to pay shipping and handling, so they have her CC number. We sent the stuff back, and will be watching her account closely to make sure they don't charge her $150. They put you on autoship as soon as you order, and returns are HARD. Not worth it!