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Chamonix Consumer Reviews - Page 2

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Customer Service Is Very Poor, Product Does Not Help
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Rating: 1/51

EDISON, NEW JERSEY -- Customer service is very pushy even when you want to discontinue use. I notified the company representative to stop any future shipments but they continued to do so. When I refused the shipment at the post office and sent it back they still charged my credit card and refused to give my money back even after I had my credit card company to investigate this. I would never purchase anything from this company again. The product does not produce the results it promises. I would never purchase this product.

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Genucel
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Rating: 1/51

This product is the biggest rip off I've ever encountered. They say you get your money back, but they charge shipping + 9% fee to get your refund. A total SCAM. I've gotten better wrinkle creams at the local dollar store!

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Chamonix Telemarketers
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Rating: 1/51

EDISON, NEW JERSEY -- Do not give Chamonix your telephone number. I placed an order with them two years ago and they have been calling me every day twice a day since then. They will call you twice a day every day for the rest of your life. I have told them to put me on their 'Do Not Call' list a number of times, but they continue to call daily.

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Unable to Buy Individual Products.
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Rating: 1/51

COLORADO -- I only wanted to order certain items from this company, but, after seeing the earlier reviews. I do not want to order anything. IF, anything I have ordered has repeated deliveries, I WANT TO KNOW HOW TO CONTACT SUCH CHARGES. DARRA

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Customer Service
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Rating: 1/51

The WORST customer service ever!!! They do not return phone calls, when I finally got thru early in the morning, the people are rude and make up lies in your file. The product does not do what it promised... Do not use!!!

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They Were Not Up Front With Me
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Rating: 1/51

EDISON, NEW JERSEY -- I bought the product from their website. I did not know I was signing up for a subscription. I used the first package a little bit. Then they sent me a second package and charged me again (I guess they planned to do that forever). I called and cancelled it. I asked if I could return the second package and get my money back. They said no, it was a part of the agreement. Sounds like they are crooks.

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Never Available to Help and Discounts Won't Apply
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Rating: 1/51

KENNESAW, GEORGIA -- My husband gave me a gift card to use, last December and I have tried to order three times now. They always closed and no one ever calls you back. The discounts codes don't work, so I can't order online. A complete waste of $300 dollars.

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Waste of money
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Rating: 1/51

Does not work.

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The Product Sucks and So Does Customer Service. There Is None.
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Rating: 1/51

NEW JERSEY -- The product is advertised as money back guarantee. Must have a RMA number in order to return but the rub is you can't talk to anyone and get an RMA number. Plus when I asked for an email to register my complaint I was given a non existent web address. My email came back saying not delivered. No such address. Surely there must be some way to get out the word to the public so that people do not waste their time and money.

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Underperforming Product
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I had the same bad experience. Product does not perform as advertised. I was unaware of Autoship so now I do not get back my money for a second box of this underperforming product but am forced to pick out another product that I do not want. DO NOT EVEN TRY THEIR PRODUCT!

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Chamonix Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 20 ratings and
22 reviews & complaints.
Contact Information:
Chamonix
105 Newfield Ave. Suite F
Edison, NJ 08837
1-800-754-6211 (ph)
www.betterskintoday.com
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