Poor Quality and Service
BOONE, NORTH CAROLINA -- Charter installed a "temporary" line that ran from my backyard that lies on the ground, across my neighbor's driveway, and eventually to a pole. The line is not of high quality and I'm told that they ... read full review5 Replies - Latest reply on 05/06/2013
Every time I have had Charter I have had a problm with the box freezes my cable and ridiculous bill the employees are rude and no one seems to know anything about what they are selling if I had any other option I would not have service through Charter.
3 Replies - Latest reply on 02/21/2011Add reply
Relief at last.
MISSOURI -- Charter's service, I must say was nearly perfect as far as good cable signals, few service outages, and price, that is until about three months ago when everything began to fall apart. First our cable ... read full review9 Replies - Latest reply on 01/18/2011
I made the mistake of choosing Charter Cable for a bundle package and am now getting rid of them. They scheduled a secondary installation and did not contact me.
1 Replies - Latest reply on 01/02/2011Add reply
The bill for 2 services ended up being more than the bundled price and they will not correct. Customer service is a misnomer.
Do not waste your time or money.
A Joke Of A Company
RENO, NEVADA -- Please Read This Before Subscribing!
Sit down, read this, we are a retired couple, and she is on oxygen all day, for breathing, we need steady phone service for calling her Doctor, and for an Ambulance, ... read full review
LAKEVILLE, MINNESOTA -- I just read the complaint of a fellow Lakeville, MN resident who had the same issues with their Moxi DVR that I did.
I just upgraded my service from Charter and was told that I would need a different ... read full review1 Replies - Latest reply on 09/16/2007
Charter giving me headaches
ASHEVILLE, NORTH CAROLINA -- Called to have cable set up when I moved to Asheville. Before date of service got email to call them. Called and was told to fax over copy of lease because prior tennant had not turned calbe off. Day ... read full review3 Replies - Latest reply on 05/08/2007
Customer service was so rude , I ask to speak to a manager & she hung up on the phone . charter took out over payment out of my checking account & I am so upset.She knew I was a senior citizen & it was just awful . 1 Replies - Latest reply on 03/11/2007Add reply