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Company Contact InfoContact Info: 12405 Powerscourt Drive | St. Louis, MO 63131 | 1-888-GetCharter | www.charter.com
Top Customer Complaints & Reviews:
Charter cable customer service is absolutely terrible. Over the last 4-5 years that we have had Charter we have experienced several nightmares.
Let me start by saying that I hate Charter! I haven't had their service in 2 years.
One month ago I received a call on my cell phone stating the she(charter) could save me $40 dollors a month by adding a phone to my internet and cable service, sounded good at the time!
Latest Reviews:
WHITTIER, CALIFORNIA -- Charter Communications should really be re-named because they do NOT know how to communicate. They increased our introductory ...
RUSSELLVILLE, ALABAMA -- Yesterday, I went to pay my cable bill (at my local Charter Communications' office), in person, with CASH; and the person at ...
LACOMBE, LOUISIANA -- Locked in "price Guarantee" for 24 months. Bill is $90 for Basic cable and 15 M Internet. Called and offered to pay my termination ...
KNOXVILLE, TENNESSEE -- After a few months of consecutive increases in cable service rates we decided to cancel cable TV (we no longer could afford it). ...
CHATSWORTH, GEORGIA -- Honestly, I curse every single time I have to deal with them on the phone. The robot that answers infuriates me! They just want ...
GREENVILLE, SOUTH CAROLINA -- Me and my husband scheduled an appointment for Internet to be installed at our house. The appointment was made for a Saturday ...
SPENCER, WISCONSIN -- I would like to know how many Charter customers had contracts that Charter has fail to keep. I had their TV, Phone and Internet ...
TAYLORSVILLE, NORTH CAROLINA -- After the promotion ended, the price shot way up there. I called and they split the difference with me, I was satisfied. I thought ...
OAKWOOD, GEORGIA -- I called into Charter to make arrangements to pay my monthly payment on Dec 7, 2012 and talked to a young man Kassim Badge # ...
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