Chase Bank Amazon Cards Consumer Reviews - Page 2

We recently closed our Chase credit card account. After making a payment days late, they jacked up our interest to 29.99%. When calling customer service to deal with this matter, I was sent to 7 different people, having to repeat my story every single time. This went on for over an hour. They basically said they couldn't help me. They said if I paid x amount of money, then I'd be caught up and would be back to my normal payments - but they would not bring the interest rate back down.

They couldn't seem to understand why I didn't want to pay 30% interest monthly! So I got a personal loan at less than half that, and closed the Chase account immediately. Be sure you read all fine print in the enclosures they send you or they'll jack up your rate too!

WILMINGTON, DELAWARE -- The back of my Chase Amazon Visa Customer Service falsely claims "24 hour cardmember service." Imagine my surprise when I call on 9/4/09 at 8pm to report a stolen card and the offices are closed. A recording says office hours are 8am-8pm. I count that as 12 hours friends!? Such a horrible card and bank.