Likes To Sell You A Trip But Getting Help Is Appalling
Posted by Kevin on 2009-05-06
HOOVER, ALABAMA -- With all the things going on in Mexico, I was a little concerned about traveling there during this time. I have tried to contact them through E-mails with no replies and tried to call but get a recording and never anyone on the phone to ask questions about my trip. I have stayed on hole for over an hour without anyone picking up. they sent me a letter telling me I was switched to another hotel but no additional information was attached so what help is that?
Still trying to get some answers without any luck. Their customer service sucks... with a capital "S".
Was this review helpful?YesNo
Read 0 RepliesAdd reply
Posted by Mr. on 2010-03-05
DOYLESTOWN COMMERCE CENTER DOYLESTOWN, PENNSYLVANIA -- Before believing that you have a so-called "credit voucher" or "$100 off"
check the fine print. These have expiration dates AND restrictions. All designed to frustrate you to let go of your money. Cheap Caribbean works, but when it comes to getting any of their so-called discounts or god forbid you have to cancel - be prepared to lose money.