Do Not Use Cheaptickets.com
MILWAUKEE, WISCONSIN -- DO NOT USE CHEAPTICKETS.COM
By far THE worst customer service I've ever had. I had purchased two tickets to the Pink Concert in Milwaukee January 9th. We get to the concert to find out that the tickets ... read full review2 Replies - Latest reply on 01/25/2014
I cancelled my two flights and they told me I have one year to rebook. When I called back 6 months later, they told me both ticket value ($1600) has been forfeited. They refused to admit that their agents had advised me the wrong action- event though I have called in twice before to confirm that I had an year to rebook. Even when I was talking to the supervisor- Chloe, she told me there's nothing they can do, not even a place where I can file a complaint for the mistreatment. No sorry, just too bad- there's nothing we can do.Add reply
The site says it has lots of tickets available a a certain price but when you select any of them, it says, "sorry, no longer available at that price; the new price availability is $XXX; which is $700 higher
Beware of this site! It is a scam!
JACKSONVILLE, NORTH CAROLINA -- My daughter-in-law purchased an airline ticket through Cheaptickets.com. It was a U.S. Airlines ticket. She was traveling to Japan to visit her husband who is a U.S. Marine stationed in Okinawa. Unfortunately her husband was called away at the last minute to help with the disaster relief in the Philippine Islands. She had to cancel her travel arrangements. You people at Cheaptickets.com will not provide her with a refund. Your company should be ashamed!!!! I will writing to our government and to our public and let everyone I can know of this situation. They are a young family with a 1 year old son. Cheaptickets should be ashamed. Apparently the are unpatriotic and do not have any customer service responsibilities. This is shameful.1 Replies - Latest reply on 12/03/2013Add reply
Beware of Cheaptickets.com!
HAVERFORD -- I booked 4 people on a flight from Munich to Detroit in April. In July I start getting emails for 1 of the persons saying that they have changed his flight time. The airline and flight number stayed the ... read full review2 Replies - Latest reply on 08/25/2013
I've had two terrible experiences with this company. First, we booked a hotel stay in Florida through them in March 2013 that promised a $75 hotel credit upon check-out. However, the hotel refused to ... read full review
My Flight Was Never Booked.
HONG KONG, ALASKA -- I booked a ticket to Taipei 6 weeks ago. When I got to the airport the airline had no record of my reservation. But somehow I was charged for the flight insurance. when I called to complain. They told ... read full review3 Replies - Latest reply on 08/09/2013
Horrible Customer Service
CHICAGO, ILLINOIS -- I booked an international flight from Canada to London on Cheaptickets because it had a slightly cheaper fare than any other site I could find, and have since lived to regret the decision significantly. ... read full review1 Replies - Latest reply on 06/17/2013
Cheaptickets.com is not a bargain! I have been trying to reach customer service in the international flight dept. to change my flight reservations for a week now. This last time, I was placed on hold for more than an hour which leads me to believe that they don't have the staff to handle their business. I tried to change the flights online myself but because it was an international flight, the website directs me to call them directly.
3 Replies - Latest reply on 06/23/2013Add reply
After waiting for an hour on hold, I asked to speak to a supervisor, of which does not pick up. This company is a scam!
As we know everybody can't be pleased. I've been purchasing my airline tickets with cheaptickets for many years; not that I purposely pick them as my search engine, just that every time I "click" for the fare, happens to be the best (cheapest) online. Lucky me !!! 1 Replies - Latest reply on 11/16/2012Add reply
They stole my money
HONG KONG -- I paid for 2 tickets BKK - DPS at a cost of B21,650 [about US$700] they didn't issue any tickets. I phoned their customer center in Hong Kong, which was an international call and quite expensive. They ... read full review3 Replies - Latest reply on 08/02/2012
Never Use Cheaptickets!!!
These people are scam artists in the making! I literally just got back yesterday from vacation to write this! When they show you what package you can get that doesn't mean they have contacted the people ... read full review3 Replies - Latest reply on 07/25/2011
BEWARE of Cheaptickets.com
Okay, had two bad experiences out of two chances with them.
First time using Orbitz, it was for hotel only in Niagara Falls. We booked a room with a jacuzzi for my girlfriend and I to have a romantic ... read full review2 Replies - Latest reply on 03/18/2012
Fake Best Price Guarantee!
CHICAGO, ILLINOIS -- I found hotel reservations on Cheaptickets.com's website in January 2011 at a lower price than I had paid for identical reservations in November 2010, for a trip to occur March 2011. Their so-called ... read full review4 Replies - Latest reply on 02/22/2011
I will NEVER utilize ORBITZ or CHEAP TICKETS again! All they have are complaints against them I now see why. I booked a hotel room with this company for only two nights thinking they were saving me time and money. Yeah they saved me time (a little) but money NOT! In fact what they charged me was MORE than the room actually cost! Their excuse is BULK BOOKING!
4 Replies - Latest reply on 02/06/2012Add reply
All I wanted was a small refund less than $20.00 and I would have gone away happy, MAYBE return for future travel needs! Well, when they insultingly "offered" me a travel voucher for future travel in the tiny amount that they should be giving me back all they did was drive me to find and utilize EVERY avenue I could to tell everyone I can of the dishonest and shady practices at the hands of this company. All that VOUCHER does is guarantee THEM of future profits being made off of ME! That is something that will NEVER happen. I am also going to my bank to lodge a complaint to see if they can somehow reverse this for me. Not to mention the possibility that if banks get involved more will listen and put a stop to the shady practices to unethical and irresponsible businesses taking advantage of consumers.
The worst company.
7 Replies - Latest reply on 11/13/2010Add reply
I had the tickets on airport and they didn't bought the tickets and they said to schedule for another day!!!
Worst worst worst!!!!
Bought a return ticket for my son from Rome on 9/24. Plane was delayed two and one-half hours out of Rome and my son missed his connecting flight. Called Cheap Tickets to re-route my son and they wouldn't do a damn thing because they claimed the flight left and arrived on time. Sure, right, my son is going to lie so he can stand in line and catch a later flight in a country where he doesn't even speak the language. Absolutely will never do business with Cheap Tickets again. Pathetic! 2 Replies - Latest reply on 09/24/2010Add reply