Excellent Assistance With Nightmare of a Problem!
CANTON, GA -- As owners of a private CPA firm, we have tremendous amounts of data in various different accounting software, SOME of which use databases stored in ridiculous locations, in which our data is stored partly between the main program data files and the rest in an SQL database or .NET framework. In a situation such as ours, where it turned out that minor internet connectivity issues were ultimately indicative of major hard drive failure, these guys saved the day. My hard drive was replaced and copied over from the old one. This is where the tricky part arrived to show its ugly face...our ridiculously intricate accounting programs, Mainly Caseware working papers, Time, and another - ATX, required brand new install of Windows7 in order to work right again and access our client files and hours of work hunting down the locations of the data files. Cliff and Nick went well beyond the charges for a simple hard drive replace and worked hours with me and various tech support calls to these companies to locate my data and get the programs operating again. And never charged me another dime. These guys are wonderful and do not deserve the previous poster`s comments. In a computer driven world you must take ownership of your data and where it might be hiding. These guys would never just arbitrarily lose someone's data. My data is also extremely sensitive and confidential in nature and I trust them with it.