Repairs attempted by Cherokee Computer Guys Bells Ferry Rd Canton Ga 30114
Posted by Bill on 2011-01-29
GEORGIA -- I hired this company to solve a problem I was experiencing with my PC. During their lengthy attempt to complete the repairs, they lost over 300 pages of a book I was writing plus they lost the contents of several mail boxes where I had emails from family and friends stored. Unfortunately, I had to pay them $300.00 plus suffer the damages without restitution. I then hired another company to perform the repairs which they completed within 10 minutes. Ironically, the problem was not even in my PC, but in my printer. I cannot recommend this company because in my estimation, they do not have the expertize necessary to perform computer repairs of any kind. Bill Munro BridgeMill Canton Ga. 404-863-6666
Company Response 02/01/2011: Mr. Munro took goods and services and attempted not to pay for them by stopping payment on a check. He stopped a payment on a check for work that was done right back last summer - His problems were many and I performed efforts off his 'check-list' as he called them off. Efforts were performed on both a Laptop and Desktop computer - he rquested a deinstall of many 'anti-virus' programs, an install of Norton, a reconfiguration of his printer, a virus scan, a network wireless installation, making his notebook perform better, and efforts to convert a old DBIII legacy database - which was done RIGHT and WELL! - I provided him the STRICTEST of instructions about the usage of his email re: his contact list - which he chose to do his 'own way' - as the result, his contacts needed to be restored - ONLY. He stopped payment on his check after I provided him a NEW WIRELESS ROUTER and installation + all of the other work. I sued in Small Claims Court for the check stop - I was able to prove my case 'hands-down' and won in open court - the Court ordered him to pay FULL restitution + my Legal Costs. - HE IS NOW POSTING THIS MORE THAN 6 MONTHS AFTER THE INCIDENT - A Judge found for us - he took goods and services and attempted not to pay for them by stopping payment on a check. MR. MUNRO - THAT'S THE TRUTH OF IT ALL - I WELCOME ANY AND ALL INQUIRIES - CLIFF WHIPPLE - OWNER - CHEROKEE COMPUTER GUYS - 678-889-5900.