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CHICAGO, ILLINOIS -- Mr. Dwight Taylor
Gary, Indiana

Mr. Alphonso Jackson
Secretary of the United States
Department of Housing & Urban Development
Washington, D.C.

September 4, 2007

Dear Mr. Jackson,

A senior citizen and close friend of mine, Ms. Flora Williams of 1333 N. Cleveland Street, Chicago, Illinois (Evergreen Terrace Apartments, Multi-Family Housing) was rushed to Northwestern Memorial Hospital Friday, August 31, 2007 at approximately 3:45 P.M. She suffered a stroke six or seven hours prior.

According to information I’ve received, and still is receiving, there is a mechanism in place at that facility to alert the staff of such emergencies. Ms. Williams made many attempts to summon help, but to no avail. There was one attempt made when a staff member did respond to the call but failed to follow up as Ms. William's laid helplessly on the floor of her apartment for many hours. She is presently non-responsive in the Intensive Care Unit at Northwestern Hospital.

A terrible and avoidable thing has taken place and an individual is gravely ill as a result of possible negligence.

I’ve been calling around for several days now to various places to file a complaint concerning this matter. But to no avail. People have hung up on me. They have totally disrespected me.

I understand why Mrs. Williams received the quality of service she did during her time in need. The people employed by the Chicago Housing Authority don’t give a damn about her or any other senior citizen of the Chicago Housing Authority.

The entire workforce employed by the Housing Authority here in Chicago are in dire need of serious sensitivity training. For most of them, the training won’t do any good. I can’t believe the run-around I have been subjected to in trying to shed some light on this matter.

Tuesday afternoon, September 4, 2007 Ms. Williams passed away.

Will you please have someone give me a call concerning this very serious matter?

Thanks Sincerely,

Dwight Taylor
Gary, Indiana

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User Replies:
Anonymous on 09/05/2007:
Have you contacted a lawyer yet? Start there.
Suusan B. on 09/05/2007:
First, and most important, please accept my sincere condolences on the loss of your friend.

On the business side of your letter, I attempted to look up the Evergreen Terrace Apartments on the Chicago Housing Authority website and it does not appear to be a senior housing facility. It appears that this complex may fall under the family housing sector and I'm wondering if in-home monitoring devices are provided for and supported by CHA in the complex where your friend lived. Unfortunately, unless CHA was under contract to respond to a monitoring device your friend allegedly had then this is not a case of negligence. In order to prove that the CHA is liable for your friend's death then you are going to have to provide first hand evidence that they didn't do what they promised in a contract between themselves and your friend.

However, human beings should help each other in times of need and the lack thereof in this situation is inexcusable.
Anonymous on 09/05/2007:
Sad story. In the future you may want to xxx out private info. The Internet is full of some very ugly people that would love to get their hands on it. Hope you can find someone to help you out.
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